Problem: The client is unable to change the role of a team member on the English version of their website. The role automatically reverts back to the original language (Dutch) even after translating it on an Elementor Pro page. Solution: 1. Ensure that all translations are completed for the team's information by checking the team's admin page. This can be done by navigating to the custom post type for the team on the website's admin panel. 2. Enable 'Translation' for the 'trx_addons_options' custom fields. This setting allows the specific fields within the Elementor page to be translatable and should resolve the issue of roles reverting to the default language.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
