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Problem:

You are experiencing a 500 error when trying to add an English translation to your site, which already has Ukrainian and Russian translations. The error occurs when attempting to translate multiple elements at once.

Solution:

First, ensure you have the latest version of WPML (4.7.1 series) installed. Before updating, perform a full site backup. You can check for updates under Plugins>>Add New>>Commercial tab and click on the *Check for updates* button.

If the issue persists, proceed with the following troubleshooting steps on the WPML>>Support page under the Troubleshooting link:

1) Clear the cache in WPML
2) Remove ghost entries from the translation tables
3) Fix element_type collation
4) Set language information
5) Fix WPML tables collation
6) Assign translation status to duplicated content
7) Fix terms count
8) Fix post type assignment
9) Cleanup and optimize string tables

If these steps do not resolve the issue, the solution might be outdated or not applicable to your specific case. We recommend visiting related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.