Problem: You are experiencing an error message on your website related to WPML automatic translations, stating 'There is an issue with automatic translation that needs your attention. Fix it to continue.' Additionally, automatic translations left in queue are not being processed. Solution: We found that the translation jobs stuck were from deleted languages. We removed the incorrect entries from the database, which resolved the issue of the 15 stuck translation jobs. Please check if this solution has resolved your issue.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: The client was unable to see the textarea in the WPML translation editor when using Chrome. Solution: 1. We suggested updating the Chrome browser to the latest version to see if that resolves the issue. 2. If the problem persists, we recommended disabling the Chrome cache using the developer tools. The steps to do this are: - Press F12 or Ctrl + Shift + i (or Command + Option + i on MacOS) to open the developer tools. - Click on the Network tab. - Tick the Disable Cache checkbox. - Refresh the page with the developer tools open. We provided a link to an article for further guidance: Disabling Chrome Cache Using DevTools. The issue was reported to be a temporary one with Chrome's caching system and was resolved without further action from the client.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you're still experiencing issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket with us.
