Problem: The client wanted to shrink the width of the language switcher because the default width was too big. After following the WPML documentation and adding CSS code, the language icon disappeared from the dropdown menu. Solution: We recommended the client to add the following CSS code to their website:
nav ul[class*="menu"] li.wpml-ls-menu-item ul.sub-menu,
nav ul[class*="menu"] li.wpml-ls-menu-item ul.sub-menu li a {
width: auto;
min-width: 20px;
padding: 5px 0;
}
We advised the client to let us know if they needed further assistance.
Please note that this solution might be irrelevant due to being outdated or not applicable to your case. If this is the case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still encounter issues, please do not hesitate to open a new support ticket in the WPML support forum.
Problem: The client was experiencing an issue where clicking on a product in their WooCommerce shop resulted in a "No results found" message. This problem occurred after increasing the WP Memory limit to 256M. Solution: We resolved the issue with the single product page by navigating to Settings > Permalinks in the WordPress dashboard, setting the permalink structure to Post name, and then saving the changes. We asked the client to confirm if this solution worked for them.
Please note that this solution might be irrelevant due to it being outdated or not applicable to your case. If you're still experiencing issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
