Problem: The client was editing a picture on the landing page of their multilingual website, and all language versions copied the English one, overwriting the previous translations. Solution: 1. We recommended that the client update their WPML plugin to the latest version (4.6.10) and all add-ons to ensure they have the latest bug fixes and improvements. Instructions for updating can be found at http://wpml.org/faq/install-wpml/. 2. We advised the client to back up their database before proceeding with any updates. 3. If the issue persisted after the update, we suggested restoring the website to the version before the translation was overwritten. 4. We provided a code snippet to add to the wp-config.php file to prevent automatic updates of translations, when using Flatsome UX and WordPress editor:
If the solution provided is not relevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly suggest checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us at the WPML support forum.
Problem: If you're noticing that WooCommerce is creating URLs that mix different category languages, resulting in duplicates like a Spanish URL mixed with German, and then a full Spanish URL, you're not alone. This issue can cause problems as it may appear in the search console, leading to bots detecting duplicate content. Solution: We are aware of this known issue, and our development team is currently working on it. You can find more details here: https://wpml.org/errata/wpml-translated-posts-accessible-through-original-language-category/. Although there isn't a workaround at the moment, it's important to note that this issue should not harm your site. The canonical and hreflang tags are correctly pointing to the appropriate URLs, which helps prevent search engines from indexing the incorrect ones. We recommend checking the URLs in your sitemap, resubmitting the sitemap to the search console, and then reviewing the results.
If this solution is not relevant to your case, because it's outdated or simply doesn't apply, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please contact us in the WPML support forum.
