Problem: The client was experiencing an issue where the translated homepage appeared white and was not displaying correctly after using translation credits. Additionally, there were PHP deprecation warnings related to the WPML Sticky Links plugin. Solution: We first suggested enabling WP_DEBUG in the wp-config.php file to identify any fatal errors causing the white page issue. Instructions for enabling debugging can be found here: https://wpml.org/documentation/support/debugging-wpml/. After reviewing the error logs and finding no fatal errors, we advised the client to change the Language URL format in WPML settings to 'Language name added as a parameter' and check if the issue persists. We also recommended ensuring that WordPress is not installed in a directory with a conflicting 'en' folder.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.
