Problem: The client is using the WOODMART WooCommerce Layered Nav to filter products by attributes. While these filters function correctly on the English version of the site, they do not appear on the translated version.
Solution: We resolved the issue by disabling the 'Enable table usage' option. You can do this by navigating to WooCommerce > Settings > Products tab > Advanced. After making this change filters should now be visible on the translated version of the site.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/.
Problem: You are experiencing an issue with product category slugs in WPML where it automatically appends '-th' to every translated slug, despite having 'Different languages in directories' set up. Solution: We cannot disable the automatic '-th' suffix for translated category slugs directly due to limitations with the WordPress API. However, you can manually remove the slug suffix as a workaround. For detailed instructions, please visit https://wpml.org/errata/translated-term-slug-identical-to-the-original-term-slug/.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: The client is trying to configure the default language URL format for their site using WPML, aiming to have English as the default language appear under the /en/ directory. However, the current URL format does not include the /en/ for English, showing as https://wpml.proplugin.com/ instead. Solution: We explained that by default, the default language in WPML does not include the language directory in the URL. If the client wishes to include the /en/ directory for the default English language, they need to enable the option "Use directory for the default language". This setting can be found in the WPML settings under the Language URL format options.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: If you're experiencing issues with your custom layout for grouped products not applying correctly after installing the WPML Multilingual CMS plugin, and you're using WoodMart and Elementor, this summary might help. Solution: 1. Open the file located at
4. After making these changes, translate the layouts again.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
