Problem: You updated the Spanish URL links on the pricing tables, and they work, but you noticed an issue where a link with an incorrect package ID still functions. Additionally, you encountered a problem with mismatched titles on the add listing pages, where the word "Anadir" appears instead of "Agregar". Solution: For the issue with the functioning incorrect package ID, it's possible that the system defaults to a valid package if an incorrect ID is somehow still functional. We recommend checking the configuration settings or the database for anomalies related to these IDs. Regarding the mismatched titles on the add listing pages, we resolved this by translating the 'Add %%pt_single%%' string. You can verify this by visiting the WPML String Translation page at WPML String Translation.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client changed the URL slug from 'anadir-listado' to 'agregar-listado' and encountered issues with the link not working correctly. Additionally, there was confusion about package IDs in the URLs and mismatched translated titles on the listing pages. Solution: First, we recommended resaving the permalinks, which resolved the issue with the URL not working. If you're experiencing similar issues, we recommend trying this step. For the issue regarding the package IDs appearing incorrectly, it was determined that this behavior is related to the Geodirectory plugin, which selects the nearest package ID. Unfortunately, this is not something we can adjust on the WPML side. Regarding the mismatched translated titles, we have split this into a separate ticket for focused assistance. You can follow the progress or find similar issues at https://wpml.org/forums/topic/text-on-a-page-cannot-be-translated/.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is developing a directory website using Geodirectory and WPML in English and Spanish. They encountered issues where the pricing tables on the Spanish version of the site were not translated into English, and the URLs incorrectly directed to the English sign-up page instead of the Spanish one.
Solution: 1. To translate the pricing tables, we advised the client to add a custom XML configuration in WPML > Settings > Custom XML Configuration. They needed to include the following code to allow the shortcode to be translated:
2. The client should then edit the page in the secondary language to see the pricing table shortcode available for translation. 3. To ensure the URLs direct correctly, the client was instructed to edit the page and switch to the Spanish language using the top admin language switcher, then update the package links accordingly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: You are experiencing a critical error after installing and activating the Sticky Links plugin while trying to edit a page. This occurs when WPML is installed but not fully configured. Solution: We recommend completing the WPML configuration before installing the Sticky Links plugin. This should serve as a workaround to prevent the critical error. If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If further assistance is needed, we encourage you to open a new support ticket at WPML support forum.
