This thread is resolved. Here is a description of the problem and solution.
Problem:
You are experiencing an issue with automatic translation using WPML on your site, specifically when translating the homepage from Thai to Simplified Chinese. The translation process failed three times, and the error message suggested contacting WPML support.
Solution:
1. Open the default language page in Edit mode and press the "I understand - continue editing" button from the popup.
2. Make a small change, such as adding a space or a '+' sign in the page title.
3. Save the page.
4. Remove the small change made in step 2.
5. Update the page again.
6. Try to open the translated page in the WPML Translation Editor and check if it loads correctly in the Advanced Translation Editor.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
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