This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing an issue where the first post is duplicated on the news page in additional languages, such as German, and is concerned that deleting the translations might result in losing the post in those languages.
Solution:
1. We asked the client if they had duplicated the post in other languages using the WPML feature. If so, we recommended going to the WordPress dashboard, navigating to Posts → All Posts, selecting the desired language, and trashing the duplicated post.
2. We inquired if the client was facing the same issue when using any default theme, which could help isolate the problem.
3. We provided a link to our documentation on how to duplicate posts and pages using the page editor: https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#how-to-duplicate-posts-and-pages-using-the-page-editor
4. We also reminded the client to back up their database before making any changes.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket with us: https://wpml.org/forums/forum/english-support/
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 3 replies, has 2 voices.
Last updated by 1 year, 4 months ago.
Assisted by: Andrey.
