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[Resolved] Editor scrolling to random strings after saving string translation
This thread is resolved. Here is a description of the problem and solution.
Problem: The client was experiencing an issue where the translation editor would scroll to a random spot after saving, instead of moving to the next string. This problem was accompanied by the appearance of additional strings from Yoast SEO. Solution: The client managed to resolve the issue by turning off Custom Fields Translation for Yoast SEO and enabling the display of system fields in Custom Term Meta Translation. Despite previous attempts, this solution was effective only after the correct settings were applied.
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Background of the issue:
I am trying to add translations to pages. Link to a page where the issue can be seen: hidden link
Symptoms:
Every time I save, the editor scrolls/moves to a random spot, not to the next string as usual. Also, there are a lot of additional strings from Yoast SEO when that happens.
Questions:
How to make it stop nad translate normally.
This happens on quite a few pages but most translate normally.
We're having trouble replicating this problem. Some of the people who investigated this issue said they encountered it, but it disappeared on a second trial.
Does this problem persist for you?
If so, can you give us access and point us to the translation job with the problem?
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I have resolved the issue by turning off Custom Fields Translation for yoast seo, this only worked after showinge system fields in Custom Term Meta Translation.
I have tried this before but I must have missed it somehow.