This thread is resolved. Here is a description of the problem and solution.
Problem: The client was experiencing an issue where the dashboard language in Arabic was not changing to English, despite the language settings being adjusted. Solution: We recommended the client to check and configure the Language option in their WordPress Profile. Specifically, we suggested unchecking the "Editing language" setting, which resolved the issue, allowing the dashboard to display in English while set to Arabic.
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You might need to remove the language files that are being loaded in the Website backend editor.
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
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✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Hello Kor, thank you for your reply.
Actually, what I see is what you can see in the screenshot enclosed.
In the Arabic language I can only see the dashboard in Arabic, no matter in which section of the control panel I am in.
Thank you.
Flavio
