Locating migration key

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Credits

This topic contains 6 replies, has 1 voice.

Last updated by Natalia Quiroz 2 days, 12 hours ago.

Assisted by: Christopher Amirian.

Author	Posts
July 22, 2025 at 2:08 am #17257525
Natalia Quiroz	Background of the issue: I am working on a staging site and need assistance with WPML. Symptoms: I am trying to locate the migration key. Questions: How do I locate the migration key for my staging site?
July 22, 2025 at 7:16 am #17257928
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, Thanks for contacting us. While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly. I am not sure what do you mean, can you please explain what exactly do you need? If you need to re-register WPML product for your staging site, you can do so : - In your website, go to Plugins -> Add New -> Commercial. - Unregister WPML by clicking the unregister link. - Then go back to Plugins -> Add New -> Commercial on your website. - Click the register link and register staging URL with new key. Hope this helps. Regards, Drazen
July 22, 2025 at 4:24 pm #17260397
Natalia Quiroz	Hi Drazen, Thanks for trying to help. I am trying to get through the widget instructions in my staging environment. I am stuck in step 3: When I click on the link to obtain the migration code, I am directed to my production site dashboard and cannot locate the migration code. For context, I have already unregistered and re-registered the staging site. Also, the message in the widget contains incorrect information, the staging site URL is actually hidden link and not hidden link
July 23, 2025 at 1:20 pm #17264100
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, You need to go ot he website URL that contains the current Automatic translation. Then you need to follow the steps below: https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/using-advanced-translation-editor-when-you-move-or-use-a-copy-of-your-site/ So the original website contains the key that then you can paste to the screenshot you shared. Thanks.
July 23, 2025 at 4:50 pm #17264920
Natalia Quiroz	Thanks! I located the Translation Tools tab but I am unable to copy the migration code (see the attached screenshot for error message). Conversely, I see an option to "Want to share this site's automatic translation account with another site? Enter the connection key to another site" But I am unable to locate the connection key from my staging environment. Any suggestions?
July 24, 2025 at 2:15 pm #17267951
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Thank you. Would you please give the login information for the source website and the destination website so I can check for you? Please make sure that you set the next reply as private. Thanks.
July 24, 2025 at 2:38 pm #17268128
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Thank you, now both websites are connected to automatic translation.
July 25, 2025 at 5:22 am #17269895
Natalia Quiroz	Thank you!