This thread is resolved. Here is a description of the problem and solution.
Problem:
The client had issues with their website's menu translation. After setting up a main menu and a secondary menu in Spanish and syncing them, the 'home' and 'News' items were not showing in the Spanish menu, and the menu remained in English.
Solution:
We recommended the client to first check if they had used the WP Menus Sync feature by navigating to WPML → WP Menus Sync. For more details, we provided a documentation link: Translating Menus documentation.
Next, we instructed the client to translate the menu labels into Spanish by following these steps:
1. Go to WPML → String Translation.
2. Select the Main menu under domains.
3. Translate the items to Spanish.
After completing these steps, the menu should display correctly in Spanish. We also provided a link to the documentation for further guidance: Translating Custom Links after WP Menus Sync.
If the solution provided is not relevant due to being outdated or not applicable to your case, we encourage you to open a new support ticket. We also highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: WPML Support Forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 6 replies, has 2 voices.
Last updated by 1 year, 11 months ago.
Assisted by: Andrey.
