Menu links returning 404 errors on Swedish version of the site

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing 404 errors when clicking on menu items like 'Alla produkter' on the Swedish version of your multilingual site using WPML. The English version works fine, but the Swedish links lead to non-existent pages.
Solution:
We recommend you follow these steps:
1. Navigate to WPML → Taxonomy Translation → Product Categories.
2. Ensure that all fields, including the Plural translation field, are properly filled in.
3. Complete any missing translations.
After completing these steps, please check if the issue with the 404 errors on the Swedish menu links is resolved.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum.

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Tagged: Exception, WCML

This topic contains 3 replies, has 0 voices.

Last updated by Andrey 1 week, 5 days ago.

Assisted by: Andrey.

Author	Posts
July 16, 2025 at 7:58 pm #17243627
noakM	Background of the issue: I am trying to resolve an issue with my multilingual site using WPML. The English version of the site works perfectly, but the Swedish version is experiencing problems. Specifically, when I click on menu items like 'Alla produkter,' I encounter a 404 error. This issue is new, as the Swedish pages used to work fine. Here is a link to a page where the issue can be seen: hidden link. I expected to see: hidden link. Symptoms: Menu links on the Swedish version of the site return 404 errors, indicating that the pages can't be found. This issue affects most menu items on the Swedish side. Questions: What could be causing the 404 errors on the Swedish version of the site? How can I fix the menu links so they work properly on the Swedish side?
July 16, 2025 at 8:03 pm #17243636
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for contacting WPML support. Could you please try the following steps? 1. Navigate to WPML → Taxonomy Translation → Product Categories. 2. Check if all fields are properly filled in, including the Plural translation field. 3. If any fields are empty, please complete the missing translations. Once done, please verify if the issue persists. Let me know how it goes.
July 16, 2025 at 9:47 pm #17243729
noakM	Hi, All fields seems to be filled in.
July 17, 2025 at 10:20 am #17245046
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Thank you for your feedback. Can you confirm that this is done for the Product category and not for the Category?