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WordPress 6.7 has introduced a new issue that impact translations, please update WooCommerce and WPML to the latest versions before you report issues. More about this here - https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/
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Supporter timezone: Europe/Madrid (GMT+01:00)

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This topic contains 2 replies, has 1 voice.

Last updated by Carlos Rojas 3 days, 10 hours ago.

Assisted by: Carlos Rojas.

Author Posts
November 22, 2024 at 1:19 pm #16434063

nikolaosM

Background of the issue:
I am using YITH ajax product filters on my site. We created filters and presets with attributes, and everything was working correctly. After renaming some attributes and changing the slugs, we can no longer see them in the filters settings dropdown with the new names. YITH support suggested that the issue might be related to how WPML manages terms. They advised disabling WPML to check if the terms appear correctly, but we cannot deactivate WPML on a live site. URL: hidden link

Symptoms:
The new attribute names are not appearing in the dropdown; instead, the old ones are displayed.

Questions:
Can you help us resolve the issue without deactivating WPML?
Is there a way to ensure WPML manages the terms properly after renaming attributes?

November 22, 2024 at 1:20 pm #16434072

nikolaosM

Hello,

This is the full YITH support answer.

"the issue is not strictly related our plugin, but in the way you created your taxonomy and terms switching the language then. I suppose that in this case WPML is not managing your terms properly and it's causing this mismatch.

My suggestion is disable WPML and relative plugin and check if you can see terms in the right language on our plugin panel.

If yes, please contact WPML support asking for a feedback."

Thanks!

November 26, 2024 at 12:30 pm #16444618

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello,
Thank you for contacting us

I would like to ask you to follow these steps:
- Create a full backup of the site
- Update all outdated plugins and themes, especially the WPML plugins. You can update the WPML plugins in Plugins -> Add new -> Commercial tab -> Click on the button to search for new versions -> Download and install the latest version of the WPML plugins
- Flush any cache memory that might exist
- Apply the workaround described in this errata page: https://wpml.org/errata/wordpress-6-7-mo-files-not-loaded-and-leading-to-missing-translations-on-front-end/
- Go to Woocommerce -> Woocommerce Multilingual & Multicurrency -> Status tab -> Fix any error that might appear in the first two sections
- Edit the filters manually on the secondary languages and manually add the changes to the configuration of each translated filter -> Save the changes -> Double-check if the issue disappeared

Could you tell me the results of the steps described above?

Regards,
Carlos