Multicurrency options

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're trying to enable multicurrency options on your site using WPML and find that all payment methods disappear when multicurrency is turned on, this might be due to not using the latest version of the WPML plugin and its add-ons.
Solution:
We recommend that you first update your WPML plugin and all related add-ons to the latest version, which is currently 4.7.0. This update includes the latest bug fixes and improvements that might resolve your issue. You can check the latest released versions and find update instructions on the WPML FAQ page. If updates are not visible, you may need to click the 'Check for updates' button in the Plugins → Add New Plugin → Commercial tab. Remember to backup your database before proceeding with any updates.

If updating does not resolve the issue or if this solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.

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Tagged: Exception, WCML

This topic contains 3 replies, has 1 voice.

Last updated by Andrey 1 week, 6 days ago.

Assisted by: Andrey.

Author	Posts
February 7, 2025 at 2:32 pm #16680192
marekC-15	Background of the issue: I am trying to enable multicurrency options on my site hidden link using WPML. When I turn multicurrency on, then all payments methods (payments with credit cards, etc) dissapear. Symptoms: When I turn my multicurrency on, it turns off my custom payment methods. Questions: How to setup multicurrency options, so that some payments methods even though they are turned on for all countries will not dissapear
February 8, 2025 at 7:44 am #16681820
marekC-15	Please reopen the ticket. When I turn multicurency my payments options like credit card, etc dissapear
February 13, 2025 at 7:03 am #16700097
marekC-15	Hello, any answer? I use payU payments, and I cannot see them when turning on multicurrency
February 13, 2025 at 4:52 pm #16703885
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	I’m sorry that you ran into trouble with this. Please upload any relevant screenshots that would help illustrate the problem. I want to ensure that I fully understand the issue at hand so that I can provide the best possible solution. But first, update your WPML plugin and add-ons to the latest version, 4.7.0, to benefit from the latest bug fixes and improvements. This may not necessarily resolve your problem; however, we need to work on the newest code available to troubleshoot the issue best. You can check the latest released versions under "My Account -> Downloads" on this site. Instructions to update can be found here: http://wpml.org/faq/install-wpml/ If you do not see the updates, you might need to click the Check for updates button in the Plugins → Add New Plugin → Commercial tab. Please remember to backup your database before you proceed.