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This thread is resolved. Here is a description of the problem and solution.

Problem:

The client reported an issue where a page that is not translated is displaying language icons at the bottom, and language flags are not showing on another page.

Solution:

We explained that the 'Suppliers' post type is set to 'Translatable - use translation if available or fallback to default language' in the WPML settings. This setting allows content to be available in English and also in secondary languages without needing a translation, which explains the presence of language icons.

For more details, see the documentation on displaying untranslated content in secondary languages.

Regarding the missing language flags, the Spanish post is created in Spanish and is not translated into any secondary languages nor is it a translation of an English post. This is why it does not show language flags in the footer. This behavior is expected under the current settings.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

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This topic contains 3 replies, has 0 voices.

Last updated by Bigul 1 week ago.

Assisted by: Bigul.

Author Posts
April 8, 2025 at 5:45 am #16906722

eamonnT

New issue with migration

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This page is NOT translated but is showing language icons on the bottom page. Why?

Lag flags at the bottom of the page are not showing; see example URLs and screenshots

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16896924-no_english_or_other_fkags_showing.gif
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April 8, 2025 at 6:05 am #16906784

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Welcome to the WPML support forum. I will do my best to help you resolve the issue.

Now you have selected *Translatable use translation if available or fallback to default language* option for the *Suppliers (suppliers)* Post Type in WPML>>Settings>>Post Types Translation. So, it will be available in English and also in secondary languages without content duplication or translation. Refer to the attached image and following doc for more details.

https://wpml.org/documentation/translating-your-contents/displaying-untranslated-content-on-pages-in-secondary-languages/#fallback-content

The following Spanish post is created in Spanish, and it is not translated to any secondary languages and it is not a translation of an English pot. That is why it is not showing Language flags in the Footer.

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The English post has also not been translated to a secondary language yet: hidden link

So it looks like an expected result. Please check the attached images for more details and let us know your feedback.

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Thanks!

Bigul

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April 10, 2025 at 10:10 am #16917706

eamonnT

The developer has provided a screencast showing the process that we are following, this is not a simple Migration as we are use a fresh new WordPress and theme install.... We need clean the old site as many features and old code we do not need in the new live site.....

I hope this helps.

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April 10, 2025 at 4:59 pm #16919978

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

Thank you for the updates. I have shared it with our team. They are already working on the main issue. We will get back to you soon on the main ticket. Please wait.

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Thanks!

Bigul