This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing an issue where not all forms, especially popup forms, were visible in the backend list of a newsletter plugin, even when selecting 'all languages'. This issue was not occurring with shortcode forms.
Solution:
We recommended using the 'Set language information' option found under WPML > Support > Troubleshooting to make the forms visible. This step needs to be repeated each time a new popup form is created. Additionally, we suggested checking other recommended plugins for email marketing and lead generation, which can be found here: https://wpml.org/plugin-functionality/email-marketing-lead-generation/.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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Last updated by 1 month, 2 weeks ago.
Assisted by: Andreas W..
