Product URL

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing a 404 error when trying to view a product translated using WPML in Finnish. The issue arises even after translating the permalinks in WooCommerce Multilingual & Multicurrency.
Solution:
The 404 error is not directly related to WPML. If you disable WPML, you will notice that the same issue persists because you have used the same slug for your Product category base and Custom base in WordPress settings. This duplication causes conflicts within WordPress as it requires unique slugs for proper functionality. We recommend changing one of the slugs to ensure they are unique. You can adjust your permalink settings by visiting your WordPress dashboard and navigating to the permalink options at https://sh-teksor.fi/wp-admin/options-permalink.php.

If this solution does not resolve your issue or seems irrelevant due to updates or different circumstances, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. You can do so at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Not WPML issue

This topic contains 0 replies, has 1 voice.

Last updated by Dražen 1 week, 5 days ago.

Assisted by: Dražen.

Author	Posts
March 27, 2025 at 11:37 am
pamelaW	Background of the issue: I am trying to translate a product originally in Finnish using WPML. I have translated the product, and I have also translated the permalinks in WooCommerce Multilingual & Multicurrency. Symptoms: The translated product cannot be viewed and results in a 404-error. Questions: Why does the translated product result in a 404-error? How can I fix the 404-error for the translated product?
March 27, 2025 at 12:28 pm
March 31, 2025 at 6:57 am #16877563
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, thanks for the patience. Please let me know if it is safe to disable plugins and switch themes on the current website, if not and it is production, please provide the staging site if possible, so we can check it out further. I have enabled private reply. Let me know. Thanks, Drazen
April 2, 2025 at 12:30 pm #16886962
pamelaW	Hi, do you have any news for me? Kind regards, Pamela
April 2, 2025 at 1:05 pm #16887187
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello Pamela, please check my last reply above and let me know. I am waiting for your feedback so we can continue on the next step. Regards, Drazen
April 2, 2025 at 1:46 pm #16887411
pamelaW	Hi, Yes, you can do it right now. And here is also a video explaining my the problem: hidden link Coming Webshop-page hidden link, but product groups cannot be viewed (in English only one product, so there is only one category in English): English: hidden link Finnish: hidden link Product in Finnish, there is a translation but you cannot view it due to this problem: hidden link
April 2, 2025 at 1:47 pm #16887412
pamelaW	An Image of the problem
April 2, 2025 at 2:34 pm #16887594
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, I checked, and this is not an issue related to WPML. If you disable WPML you can see same issue happens, and your category is not opening. This due you have set the same slug for your Product category base and Custom base, it causes issue with WordPress. hidden link I advise not using same slug acrros your website, as WordPress requires unique slugs. Hope this helps. Regards, Drazen
April 2, 2025 at 2:59 pm #16887745
pamelaW	Hello! a thank you a lot! Really sorry that I mixed it up with identical slugs... it was so easy to correct and now all permalinks are rocking again! Would you please delete all videos, images and permalink from this chat. And have a great day! Kind regards, Pamela
April 2, 2025 at 3:02 pm #16887751
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello Pamela, thanks. I have removed the image, and links are private and can be seen by support and you. Have a great day too! Regards, Drazen
April 3, 2025 at 6:12 am #16889796
pamelaW	Hi, I'm back again. One additional question regarding the product URL: The default language is still Finnish 🙂 and here is an example of a product URL: hidden link in English: hidden link Is there still a conflict with the Product category base and Custom base: In English the product url has "standardi-tuotteet" still in Finnish though it is translated. (Images attached) On the Finnish product page hidden link, all breadcrumbs links are working. On the English product page hidden link only socket is working, but the "standard products" is not working due to this problem. Hope you still have time to help me! Kind regards, Pamela New threads created by Dražen and linked to this one are listed below: https://wpml.org/forums/topic/split-in-english-the-product-url-has-finish/
April 3, 2025 at 6:17 am #16889877
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, thanks for getting back. We limit 1 issue per ticket to keep things clear. This will help other users with similar problems to find solutions when searching the forum. I have opened a new ticket for you and will check and debug issue further there: - https://wpml.org/forums/topic/split-in-english-the-product-url-has-finish/ I suggest we close this ticket. Regards,  Drazen