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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to make products visible on the frontsite after selecting a language using WPML. Products are visible in the original language but only on the backsite, not on the frontsite, after WPML language selection.
Solution:
We recommend checking the translation of the product category base. The issue might be due to the original product URL containing '/product-category/', while the translated versions use '/product-categorie/', which could be incorrect or inconsistent. Please go to WPML → String Translation and consider deleting the translation for 'product-category'. Ensure you back up your database before making any changes.

If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 5 replies, has 1 voice.

Last updated by Andrey 1 week, 1 day ago.

Assisted by: Andrey.

Author Posts
June 10, 2025 at 12:27 pm #17121819

Kees Burg

Background of the issue:
I am trying to make products visible on the frontsite after selecting a language using WPML. I have cleared the cache and disabled all plugins, but there are no results.

Symptoms:
Products are visible in the original language but only visible on the backsite, not on the frontsite, after WPML language selection.

Questions:
Why are products not visible on the frontsite after selecting a language with WPML?

June 10, 2025 at 12:40 pm #17121848

Kees Burg

Image 1

Scherm­afbeelding 2025-06-10 om 14.36.06.png
June 10, 2025 at 12:40 pm #17121863

Kees Burg

Image 2

Scherm­afbeelding 2025-06-10 om 14.36.30.png
June 10, 2025 at 2:18 pm #17122363

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

I have looked at your website and didn't notice the problem on the English homepage. What am I missing?

I have attached the screenshot for your review.

With-the-Schweizer-Foto-Almanach-2026-you-not-only-have-a-schedule-but-also-beautiful-photos-of-the-Schweiz-Order-it-today-.png
June 10, 2025 at 7:37 pm #17123465

Kees Burg

Hello, please take a look at this link and the English or German translation.

hidden link

June 10, 2025 at 8:59 pm #17123597

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for your feedback.

I think it has something to do with the translation of the product category base. The original product URL contains /product-category/, while the translated versions use /product-categorie/, which might be incorrect or inconsistent.

To test this, please go to WPML → String Translation and try deleting the translation for product-category.

Make sure to back up your database before making any changes. Let me know the outcome after this step.