This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is working on a site under development and needs to register the WPML key to the website. Additionally, the WPML plugin cannot connect to wpml.org, which is necessary for checking new releases and security updates.
Solution:
To register the WPML key:
1. Ensure you are logged into wpml.org.
2. Navigate to WordPress Dashboard > Plugins > Add New > Commercial (Tab).
3. Click on "Register WPML" at the right section of the screen.
4. Click on "Get a key for this site". A new page will open, and the auto-generated key will appear.
5. Copy the key and paste it into the "Site Key" input box.
6. Click the "OK" button.
For more information, visit https://wpml.org/faq/install-wpml/#register
For the connection issue:
1. Contact your hosting service provider and request them to whitelist the following URLs:
- wpml.org
- cdn.wpml.org
- api.wpml.org
- api.toolset.com
- cloudfront.net
For more details, visit https://wpml.org/faq/wpml-plugin-cannot-connect-to-wpml-org/
Regarding plugin installation, the client does not need to install all plugins shown. Essential ones include WPML String Translation and WPML Multilingual CMS.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
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This topic contains 5 replies, has 2 voices.
Last updated by 4 months, 4 weeks ago.
Assisted by: Christopher Amirian.