This thread is resolved. Here is a description of the problem and solution.
Problem:
The client purchased WPML for their business directory website but found the requirement to create separate pages and directory types for each language complicated. They wanted to display the same listings in both Arabic and English without duplicating pages.
Solution:
We suggested using WPML's fallback setting to display the original content in all languages, which could be an ideal solution for their pages. For more details on this setting, please see the guide at Displaying Untranslated Content on Pages in Secondary Languages. Additionally, we mentioned the possibility of duplicating content using custom hooks for listings published in the backend or frontend, ensuring listings are available in all languages. We also offered assistance in setting this up.
If the client still wishes to proceed with a refund, they can request it within 30 days of purchase at WPML Refunds.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML Support Forum.
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Last updated by 1 week, 4 days ago.
Assisted by: Andreas W..