This thread is resolved. Here is a description of the problem and solution.
Problem: The client is using WPML with Rank Math SEO Pro and is unable to see the sitemap for the second language on their website. They also mentioned issues with untranslated Elementor containers and difficulties in adding a language to the main menu without dropdowns or flags. Solution: If you're experiencing issues with not seeing a sitemap for the second language, we recommend ensuring that the WPML SEO add-on is installed and active. For detailed guidance on how WPML works with Rank Math sitemaps, please visit our documentation: Optimize Multilingual Websites Using Rank Math and WPML.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket for further assistance at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I am trying to determine if WPML creates a sitemap for the second language on my site, hidden link. We are using Rank Math SEO Pro but still don't see the sitemap.
Symptoms:
The sitemap for the second language is not visible.
Questions:
Does WPML create a sitemap for the second language?
Where can the sitemap for the second language be found?
What do we need to do to get the sitemap for the second language?
Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly. Please take a look at our documentation here explaining how WPML works with Rank Math sitemaps. https://wpml.org/documentation/plugins-compatibility/optimize-multilingual-websites-using-rank-math-and-wpml/#sitemaps-and-wpml
If you are not seeing a sitemap, make sure you have the WPML SEO add on installed and active.
Please let us know if you need any further assistance and we will be happy to help.
Thanks for your reply. The sitemaps should be generated automatically. If it's not there, I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
