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This topic contains 5 replies, has 2 voices.

Last updated by Laura 1 year ago.

Assisted by: Laura.

Author Posts
December 1, 2023 at 12:43 pm #14972601

antonyS-6

Yes please investigate. As I have been able to now recreate all the missing German product categories on live site and it is generally working better. Some of the missing translations like the info page has now worked as well. Other pages are still having some issues with some links ref our other ticket.

December 1, 2023 at 12:44 pm #14972603

Laura
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

To understand why some users can't translate I'd need their credentials, since it's working with user. If you prefer, you can change them first in the dev site before providing them.

December 1, 2023 at 4:36 pm #14974721

antonyS-6

I have set the same password. The other user account you can see from users section and this was the one I was using before. I have not retried it since changing the password. I will leave the testing for you.

December 5, 2023 at 3:13 pm #15000045

Laura
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

After the process describe here (https://wpml.org/forums/topic/multiple-issues-with-translations/page/2/#post-14999803) I don't have issue with translating any more.

Please let me know if the problem persists on production site.

December 7, 2023 at 8:55 am #15014189

antonyS-6

This is pending comments on other ticket.

December 7, 2023 at 11:44 am #15016225

Laura
Supporter

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+01:00)

After restoring the languages like I explained, I can't find any issues with different users.

If you find differently, please report it here.