This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | 9:00 – 13:00 | - |
| - | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - |
Supporter timezone: America/Argentina/Buenos_Aires (GMT-03:00)
Tagged: Not WPML issue
This topic contains 12 replies, has 0 voices.
Last updated by Otto 5 days, 7 hours ago.
Assisted by: Otto.
| Author | Posts |
|---|---|
| November 25, 2025 at 8:52 pm #17609812 | |
|
Alex |
<b>Background of the issue: </b> <b>Symptoms: </b> <b>Questions: </b> |
| November 26, 2025 at 2:32 pm #17612449 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, Please take into account that this is a public forum, the credentials you've shared have been exposed (I already removed them). If we need access to the site, we will provide a private form so you can share them safely. Where are you seeing slow performance? Front end? Back end? Both? Can you please compare the performance of these two scenarios? **IMPORTANT:** Please try this in a staging environment or at least with a backup of your site files and database before continuing. 1. 2. Let me know your results, please. Also, take a look at this suggestion as it may point you in the right direction: Best Regards, |
| November 27, 2025 at 2:58 pm #17615517 | |
|
Alex |
Hello Otto, We tried your solutions and the site (and backend) was back to normal speed when ACFML and WPML plugins were deactivated. Woud you like access to the backend to investigate further? Thanks |
| November 27, 2025 at 7:46 pm #17616520 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, Sure. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. The information you will enter is private which means only you and I can see and have access to it. **IMPORTANT** Best Regards, |
| November 28, 2025 at 12:39 pm #17618115 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, Thanks. The server is protected, I need credentials for that too. Check the screenshot attached. Can you please share those too? Best Regards, |
| November 28, 2025 at 1:19 pm #17618242 | |
|
Alex |
User: socodevi Thank you! |
| November 28, 2025 at 4:53 pm #17618752 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, Thanks. I browsed the site, and it loaded OK for me. Can you please provide me with a few examples where you see the performance issue? Best Regards, |
| December 3, 2025 at 5:42 pm #17631940 | |
|
Alex |
Sorry for the late response Otto, here's a video to demonstrate the speed issues: hidden link |
| December 3, 2025 at 7:51 pm #17632159 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, I think that the staging site needs more resources 🙁 I made a copy of your site and deploy it locally. I deleted the translations of the page you showed me so I can follow the same steps: As you can see, it's pretty fast with the same theme and plugins. Let me know if I missed something, please. Of course my local env has more power, but still the WP memory is limited. If you want, I can set up a server in Cloudways to compare there. But it seems it's a matter of server configuration. Let me know if you wish to try that, and I'll set it up and let you know how to do the migration. Best Regards, |
| December 4, 2025 at 2:41 pm #17634877 | |
|
Alex |
Flywheel observed that on a period of 24h, 3600 ajax requests were made which corrolates with the translations made. Is it possible that WPML analyzes the flexible layouts fields everytime and cause this issue? |
| December 4, 2025 at 4:29 pm #17635371 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, Thanks. I am not sure. The site has many components so it's hard to tell. You may take a look at this solution, I think it may help: I still think that the server may be related to the issue you described in the video, because on my environment it worked pretty fast. Maybe we can test it in another server, as I suggested before. Best Regards, |
| December 5, 2025 at 6:24 pm #17639533 | |
| Alex |
Well, ok then. We can't try on another server because we are using Flywheel and it needs to stay there to deploy from staging to live easily. I will take a look at the solution you linked to. Also, it's the second time this scenario happens to me when translating the site, when using the "Link" ACF Field, it adds like a ghost entry even though this field is not populated in the other langage. Do you know how to fix this? in my example it's a CTA button that is present when it shouldn't (Image attached) Thanks New threads created by Otto and linked to this one are listed below: https://wpml.org/forums/topic/link-acf-field-it-adds-like-a-ghost/ |
| December 5, 2025 at 6:34 pm #17639559 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, Sure, I understand. Let me know if the suggested workaround improves it, please. Regarding the other issue, I created a new ticket for it. I'll follow up here: Best Regards, |

