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[Resolved] Translation not showing up on site

This thread is resolved. Here is a description of the problem and solution.

Problem:
After updating the WPML plugin, translated pages are not appearing as a Spanish option on the client's website.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Open the default language page in Edit mode.
2. Make a small change, such as adding a space or a plus sign in your page/post title.
3. Update the page by pressing the “Update” button.
4. Remove the small change made in step 2.
5. Update the page again.
6. Open the translated page in WPML Translation Editor and ensure the translation is 100% complete, then press the Complete Translation button.
7. Clear all sorts of cache from your site/server/CDN.
Additionally, here is a helpful documentation on translating Storefront theme: Storefront Theme Translation

If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 3 replies, has 0 voices.

Last updated by Noman 1 week ago.

Assisted by: Noman.

Author Posts
December 28, 2024 at 3:24 pm #16550200

susanV-6

Background of the issue:
I've translated pages on my site hidden link using WPML. Some pages are published, and they used to show up as a Spanish option before I updated the plugin.

Symptoms:
Translated pages are not showing up on the site as a Spanish option after updating the WPML plugin.

Questions:
Why are the translated pages not appearing as a Spanish option after the WPML update?
December 29, 2024 at 8:26 am #16550789

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. The issue you’re experiencing shouldn’t typically occur after updating the WPML plugin, as translations are stored in your site’s database. Could you please try to follow the below steps on those pages and see if this resolves the issue:

1. Open the default language page in Edit mode.
2. Make a small change, for example, add a space or + sign in your page/post title.
3. Update the page by pressing the “Update” button.
4. Now, please remove that small change that did in step #2.
5. Update the page again.
6. Now, please try to open the translated page in WPML Translation Editor and make sure the translation is 100% complete and press the Complete Translation button.
7. Clear all sorts of cache from your site/server/CDN and see if this resolves the issue.

Here is a doc for Storefront theme translation: https://wpml.org/documentation/theme-compatibility/storefront-wpml-create-a-multilingual-shop/

Kindly let me know the results,
Thank you

December 30, 2024 at 3:28 pm #16553695

susanV-6

I added the /* Memory Limit */

define('WP_MEMORY_LIMIT', '256M');

define( 'WP_MAX_MEMORY_LIMIT', '256M');
/* That's all, stop editing! Happy publishing. */
/** Absolute path to the WordPress directory. */
if ( ! defined( 'ABSPATH' ) ) {
define( 'ABSPATH', __DIR__ . '/' );

to my wp config file but I need to remove it since I'm on a shared server and the other functions of the website don't work Can I just take it out or what do I need to do to revert to the correct wp config file?
December 30, 2024 at 5:37 pm #16554215

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Yes, you can safely remove the memory limit code you added to the wp-config.php file to revert it to its original state. Simply delete the lines you added: 

define('WP_MEMORY_LIMIT', '256M');  
define('WP_MAX_MEMORY_LIMIT', '256M');

Once removed, your site will use the default memory limits set by your server. Save the file after making the changes, and it should work as expected.

Let me know if you need further assistance!

Thank you