Translation of a newly installed plugin

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This topic contains 1 reply, has 2 voices.

Assisted by: Long Nguyen.

Author	Posts
July 7, 2024 at 4:57 pm #15907787
henkO	Background of the issue: I have installed a new plugin (Free Shipping Label) on my site hidden link. I have scanned the new plugin, and the strings are visible in WPML. The relevant strings have been translated from English in Dutch and saved. Symptoms: The translations are not visible on the frontend of the website. Cache and cookies have been cleaned up. Questions: What else can I do to get the Dutch translation visible?
July 8, 2024 at 2:39 am #15908995
Long Nguyen Supporter Languages: English (English ) Timezone: Asia/Ho_Chi_Minh (GMT+07:00)	Hi Henk, Thank you for contacting WPML support, I’m happy to help you with this issue. The plugin "Free Shipping Label" isn't available in our list of compatible plugins (https://wpml.org/plugin/) so you might experience some issues when using it with WPML. Can you please help me replicate the issue on a clean installation of WordPress? You can access the admin area directly with this link hidden link Kindly follow the steps below: - Don’t restore your site there. - Install Free Shipping Label plugin. - Try to replicate the issue with minimal steps. - Then let me know the steps to replicate it. Looking forward to your reply. Thanks
July 8, 2024 at 7:01 am #15910384
henkO	Hi Long, It is working, in the plugin there is an option to actived translation. Still very happy 🙂