This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're trying to enable Redis on your website and find that you cannot save products normally, where the page gets stuck and does not redirect to the translation successful screen, even though the product saves correctly in the background.
Solution:
We recommend checking our known issues with Redis cache at this page. Additionally, download the necessary file from this link and add it to the appropriate folder on your server. After doing so, please clear your cache and test the functionality again. It might also be helpful to share your Debug information with us to better understand your site's configuration. You can find a detailed explanation on how to provide this information at this link.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend opening a new support ticket. Please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, please contact us at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
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This topic contains 4 replies, has 1 voice.
Last updated by 1 week, 3 days ago.
Assisted by: Osama Mersal.
