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Tagged: Bug
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Last updated by Lucas Vidal de Andrade 2 months, 2 weeks ago.
Assisted by: Lucas Vidal de Andrade.
Author | Posts |
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April 14, 2025 at 12:16 pm | |
zakW |
Background of the issue: Symptoms: Questions: |
April 14, 2025 at 1:01 pm | |
April 15, 2025 at 7:44 am #16932063 | |
zakW |
Hello, I just want to check in with progress with this support ticket. |
April 15, 2025 at 2:26 pm #16934626 | |
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Guten Tag, ich habe auf verschiedene Arten versucht, eine Kopie Ihrer Website zu erstellen, jedoch ohne Erfolg. Um Ihre Website testen zu können, ohne den Betrieb der Live-Seite zu beeinträchtigen, benötige ich bitte eine Staging-Version Ihrer Website. Sie können denselben Benutzer und dasselbe Passwort verwenden, das Sie zuvor geteilt haben. Bitte erstellen Sie eine Staging-Version und teilen Sie den Link hier mit mir. Vielen Dank im Voraus. |
April 15, 2025 at 2:42 pm #16934868 | |
zakW |
Hi Lucas, Please refer to the staging site below: The login I sent earlier should work. |
April 15, 2025 at 7:36 pm #16935975 | |
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hey there, I apologize for my last message in German. I usually deal with the German Forum and got the languages mixed up. I checked your website, and actually the values are showing as expected. Let's use the Dani Herringbone Throw Blanket in Aqua Haze Blue as an example. In EUR, it has the sale price of 58.22. 58.22 X 120% = 69,86 In USD, it has the sale price of 61.83 61.83 X 120% = 74,196 (which rounds to 74,20) It seems to me that the values here are actually being added the 20% tax properly. Can you please double-check? |
April 16, 2025 at 9:09 am #16937390 | |
zakW |
Hello, Can you check this product - hidden link On the backend the price for Euro is 57.5. If tax is added it should be 69.00 but instead it is showing up as 89.00. I've attached screenshots. This is on the live site and we don't have this product on the staging site. But this might be happening as well on the staging site. |
April 16, 2025 at 3:18 pm #16939803 | |
Lucas Vidal de Andrade WPML Supporter since 11/2023
Languages: English (English ) Spanish (Español ) German (Deutsch ) Portuguese (Brazil) (Português ) Timezone: America/Sao_Paulo (GMT-03:00) |
Hey there, This product isn't available in the staging version. I also couldn't check what's showing in the live website, as the Currency Switcher is not present. Nonetheless, here are the expected prices for it: In USD the product costs 65,83: 65,83 X 120% = 78,996 (rounds to 80USD) In EUR the product costs 57,5: 57,5 X 120% = 69 EUR Let me know. |