This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
- | 9:00 – 13:00 | 5:00 – 13:00 | 5:00 – 13:00 | 5:00 – 13:00 | 5:00 – 13:00 | - |
- | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - |
Supporter timezone: America/Argentina/Buenos_Aires (GMT-03:00)
Tagged: ATE
This topic contains 14 replies, has 1 voice.
Last updated by Otto 2 days, 8 hours ago.
Assisted by: Otto.
Author | Posts |
---|---|
August 18, 2025 at 3:08 pm #17328353 | |
michaelG-25 |
Background of the issue: Symptoms: Questions: |
August 19, 2025 at 2:45 pm #17331831 | |
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, The chat was converted to a ticket. Let us know if you still need help, please. Best Regards, |
August 22, 2025 at 2:29 pm #17340883 | |
michaelG-25 |
Hi we do need help yes please. 1. How can we stop the auto translation? We have already turned off the " Translate Everything Automatically" button. 2. The auto translation translated a few pages, but the translation did not change to the "pen" icon, instead we see the gear wheel and it says "Translation is awaiting first availbale translator" what does that mean? and how can we complete the translation? 3. We tested a translation with the deepl AI function - About us page, and it worked great, we translated it to 100% and completed, but the translation again is just showing the gear icon with the note "English translation assigned to local translator" -> how can we complete these translations? Thank you |
August 22, 2025 at 7:37 pm #17341330 | |
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello Makoto, Please try the following: Go to WPML -> Support -> Troubleshooting, scroll down and click on "Cancel in-progress automatic translation jobs". As far as I can see from your screenshot, you already disabled automatic translation, so once you cancel in progress job you should be able to select and send to translate specific content. Best Regards, |
August 25, 2025 at 2:39 pm #17345558 | |
michaelG-25 |
Hi Otto Many thx for your reply. Unfortunately it still does not worked like it should - or maybe we do something wrong? What is best practice to translate with deepl AI mode? Created a screenrecording to maybe show you better what the behavior is currently on our staging version of the shop that we should translate into English and French (we are already trying to translate for 3 weeks now, as we do not want to translate with the "normal" method within WPML, want to use the automatic method with AI support...): hidden link 1. We go to page overview in WordPress backend and press on the pen icon on a page we want to translate - correct? 2. When clicking on the pen for English translation, it does automatically fill in all required fields with translations (what is very good, full 100%) - correct? 3. After saving and finishing the translation we get back to the overview and the icon should change to a check mark normally - correct? 4. In the translation management overview of WPML in WordPress backend there should then be also a green check mark - correct? And then it would be possible to go on and translate every page, every post, every product like this - correct? Sorry for lots of questions here - but we really want to understand what is the best way to proceed here with automatic translations but that we still are able to control the process. Many thx for your help and reply, |
August 25, 2025 at 4:50 pm #17345859 | |
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello Makoto, I am sorry for the trouble. The steps you are following should have the results you are expecting. There is something off there. Can you please try the following: If the issue persists: Best Regards, |
August 28, 2025 at 6:30 pm #17356231 | |
michaelG-25 |
Hi Otto Many thx for your advice. First I deleted site URL on WPML account page, added back, unregistered WPML from our site and re-registered with new site key --> no solution, the issues still persists. Not sure what exactly you need if it comes to debug information: > See here the file debug.log from hosting directory: hidden link > Or here the whole info coming from WPML within our site at the support section there: {"core":{"Wordpress":{"Multisite":"No","SiteURL":"https:\/\/exepanak.myhostpoint.ch","HomeURL":"https:\/\/exepanak.myhostpoint.ch","Version":"6.8.2","PermalinkStructure":"\/%postname%\/","PostTypes":"post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, oembed_cache, user_request, wp_block, wp_template, wp_template_part, wp_global_styles, wp_navigation, wp_font_family, wp_font_face, scheduled-action, product, product_variation, shop_order, shop_order_refund, shop_coupon, shop_order_placehold, wpcf7_contact_form, br_product_filter, br_filters_group, shortainer","PostStatus":"publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, in-progress, failed, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft","RestEnabled":"No"},"Server":{"jQueryVersion":"3.7.1","PHPVersion":"8.1.33","MySQLVersion":"10.6.22","ServerSoftware":"Apache"},"PHP":{"MemoryLimit":"256M","WP Memory Limit":"128M","UploadMax":"64M","PostMax":"64M","TimeLimit":"30","MaxInputVars":"1000","MBString":true,"libxml":true}},"plugins":{"active_plugins":{"sitepress-multilingual-cms\/sitepress.php":{"Plugin Slug":"sitepress-multilingual-cms","WC requires at least":"","WC tested up to":"","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"WPML Multilingual CMS","PluginURI":"https:\/\/wpml.org\/","Version":"4.7.6","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com\/","TextDomain":"sitepress-multilingual-cms","DomainPath":"","Network":false,"RequiresWP":"","RequiresPHP":"","UpdateURI":"","RequiresPlugins":"","Title":"WPML Multilingual CMS","AuthorName":"OnTheGoSystems"},"wp-seo-multilingual\/plugin.php":{"Plugin Slug":"wp-seo-multilingual","WC requires at least":"","WC tested up to":"","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"WPML SEO","PluginURI":"https:\/\/wpml.org\/","Version":"2.2.3","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com\/","TextDomain":"wp-seo-multilingual","DomainPath":"","Network":false,"RequiresWP":"","RequiresPHP":"","UpdateURI":"","RequiresPlugins":"","Title":"WPML SEO","AuthorName":"OnTheGoSystems"},"advanced-woo-search\/advanced-woo-search.php":{"Plugin Slug":"","WC requires at least":"3.0.0","WC tested up to":"9.9.0","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"Advanced Woo Search","PluginURI":"","Version":"3.38","Author":"ILLID","AuthorURI":"https:\/\/advanced-woo-search.com\/","TextDomain":"advanced-woo-search","DomainPath":"","Network":false,"RequiresWP":"","RequiresPHP":"","UpdateURI":"","RequiresPlugins":"woocommerce","Title":"Advanced Woo Search","AuthorName":"ILLID"},"all-in-one-wp-security-and-firewall\/wp-security.php":{"Plugin Slug":"","WC requires at least":"","WC tested up to":"","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"All-In-One Security (AIOS)","PluginURI":"https:\/\/wordpress.org\/plugins\/all-in-one-wp-security-and-firewall\/","Version":"5.4.1","Author":"TeamUpdraft, DavidAnderson","AuthorURI":"https:\/\/teamupdraft.com\/all-in-one-security\/?utm_source=aios-plugin\u0026utm_medium=referral\u0026utm_campaign=paac\u0026utm_content=plugin-author-info\u0026utm_creative_format=text","TextDomain":"all-in-one-wp-security-and-firewall","DomainPath":"\/languages","Network":true,"RequiresWP":"5.0","RequiresPHP":"5.6","UpdateURI":"https:\/\/wordpress.org\/plugins\/all-in-one-wp-security-and-firewall\/","RequiresPlugins":"","Title":"All-In-One Security (AIOS)","AuthorName":"TeamUpdraft, DavidAnderson"},"carousel-block\/plugin.php":{"Plugin Slug":"","WC requires at least":"","WC tested up to":"","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"Carousel Slider Block","PluginURI":"https:\/\/wordpress.org\/plugins\/carousel-block","Version":"2.0.1","Author":"Virgiliu Diaconu","AuthorURI":"http:\/\/virgiliudiaconu.com\/","TextDomain":"carousel-block","DomainPath":"","Network":false,"RequiresWP":"","RequiresPHP":"","UpdateURI":"","RequiresPlugins":"","Title":"Carousel Slider Block","AuthorName":"Virgiliu Diaconu"},"contact-form-7-multilingual\/plugin.php":{"Plugin Slug":"contact-form-7-multilingual","WC requires at least":"","WC tested up to":"","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"Contact Form 7 Multilingual","PluginURI":"","Version":"1.3.2","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com\/","TextDomain":"contact-form-7-multilingual","DomainPath":"","Network":false,"RequiresWP":"","RequiresPHP":"","UpdateURI":"","RequiresPlugins":"","Title":"Contact Form 7 Multilingual","AuthorName":"OnTheGoSystems"},"contact-form-7\/wp-contact-form-7.php":{"Plugin Slug":"","WC requires at least":"","WC tested up to":"","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"Contact Form 7","PluginURI":"https:\/\/contactform7.com\/","Version":"6.1","Author":"Takayuki Miyoshi","AuthorURI":"https:\/\/ideasilo.wordpress.com\/","TextDomain":"contact-form-7","DomainPath":"","Network":false,"RequiresWP":"6.7","RequiresPHP":"7.4","UpdateURI":"","RequiresPlugins":"","Title":"Contact Form 7","AuthorName":"Takayuki Miyoshi"},"media-sync\/media-sync.php":{"Plugin Slug":"","WC requires at least":"","WC tested up to":"","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"Media Sync","PluginURI":"https:\/\/wordpress.org\/plugins\/media-sync\/","Version":"1.4.8","Author":"Media Sync Team","AuthorURI":"https:\/\/mediasyncplugin.com\/?utm_source=wordpress_dashboard\u0026utm_medium=plugins_page\u0026utm_campaign=pdal","TextDomain":"media-sync","DomainPath":"\/languages","Network":false,"RequiresWP":"","RequiresPHP":"","UpdateURI":"","RequiresPlugins":"","Title":"Media Sync","AuthorName":"Media Sync Team"},"order-import-export-for-woocommerce\/order-import-export-for-woocommerce.php":{"Plugin Slug":"","WC requires at least":"","WC tested up to":"10.0.2","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"Order Export \u0026 Order Import for WooCommerce","PluginURI":"https:\/\/wordpress.org\/plugins\/order-import-export-for-woocommerce\/","Version":"2.6.3","Author":"WebToffee","AuthorURI":"https:\/\/www.webtoffee.com\/product\/woocommerce-order-coupon-subscription-export-import\/","TextDomain":"order-import-export-for-woocommerce","DomainPath":"\/languages","Network":false,"RequiresWP":"3.0","RequiresPHP":"5.6","UpdateURI":"","RequiresPlugins":"","Title":"Order Export \u0026 Order Import for WooCommerce","AuthorName":"WebToffee"},"side-cart-woocommerce\/xoo-wsc-main.php":{"Plugin Slug":"","WC requires at least":"","WC tested up to":"","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"Side Cart WooCommerce","PluginURI":"http:\/\/xootix.com\/side-cart-woocommerce","Version":"2.6.8","Author":"XootiX","AuthorURI":"http:\/\/xootix.com","TextDomain":"side-cart-woocommerce","DomainPath":"\/languages","Network":false,"RequiresWP":"","RequiresPHP":"","UpdateURI":"","RequiresPlugins":"","Title":"Side Cart WooCommerce","AuthorName":"XootiX"},"simple-history\/index.php":{"Plugin Slug":"","WC requires at least":"","WC tested up to":"","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"Simple History","PluginURI":"https:\/\/simple-history.com","Version":"5.13.0","Author":"Pär Thernström","AuthorURI":"https:\/\/simple-history.com\/","TextDomain":"simple-history","DomainPath":"","Network":false,"RequiresWP":"6.3","RequiresPHP":"7.4","UpdateURI":"","RequiresPlugins":"","Title":"Simple History","AuthorName":"Pär Thernström"},"svg-support\/svg-support.php":{"Plugin Slug":"","WC requires at least":"","WC tested up to":"","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"SVG Support","PluginURI":"http:\/\/wordpress.org\/plugins\/svg-support\/","Version":"2.5.14","Author":"","AuthorURI":"https:\/\/benbodhi.com","TextDomain":"svg-support","DomainPath":"\/languages","Network":false,"RequiresWP":"5.8","RequiresPHP":"7.4","UpdateURI":"","RequiresPlugins":"","Title":"SVG Support","AuthorName":""},"updraftplus\/updraftplus.php":{"Plugin Slug":"","WC requires at least":"","WC tested up to":"","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"UpdraftPlus - Backup\/Restore","PluginURI":"https:\/\/updraftplus.com","Version":"1.25.6","Author":"TeamUpdraft, DavidAnderson","AuthorURI":"https:\/\/updraftplus.com","TextDomain":"updraftplus","DomainPath":"\/languages","Network":false,"RequiresWP":"","RequiresPHP":"","UpdateURI":"","RequiresPlugins":"","Title":"UpdraftPlus - Backup\/Restore","AuthorName":"TeamUpdraft, DavidAnderson"},"users-customers-import-export-for-wp-woocommerce\/users-customers-import-export-for-wp-woocommerce.php":{"Plugin Slug":"","WC requires at least":"","WC tested up to":"9.8.5","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"Import Export WordPress Users and WooCommerce Customers","PluginURI":"https:\/\/wordpress.org\/plugins\/users-customers-import-export-for-wp-woocommerce\/","Version":"2.6.4","Author":"WebToffee","AuthorURI":"https:\/\/www.webtoffee.com\/product\/wordpress-users-woocommerce-customers-import-export\/","TextDomain":"users-customers-import-export-for-wp-woocommerce","DomainPath":"\/languages","Network":false,"RequiresWP":"3.0","RequiresPHP":"5.6","UpdateURI":"","RequiresPlugins":"","Title":"Import Export WordPress Users and WooCommerce Customers","AuthorName":"WebToffee"},"woocommerce-ajax-filters\/woocommerce-filters.php":{"Plugin Slug":"","WC requires at least":"","WC tested up to":"9.9.5","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"WooCommerce AJAX Products Filter","PluginURI":"https:\/\/berocket.com\/woocommerce-ajax-products-filter?utm_source=paid_plugin\u0026utm_medium=plugins\u0026utm_campaign=ajax_filters","Version":"3.1.9.1","Author":"BeRocket","AuthorURI":"https:\/\/berocket.com?utm_source=paid_plugin\u0026utm_medium=plugins\u0026utm_campaign=ajax_filters","TextDomain":"BeRocket_AJAX_domain","DomainPath":"\/languages\/","Network":false,"RequiresWP":"5.0","RequiresPHP":"7.0","UpdateURI":"","RequiresPlugins":"woocommerce","Title":"WooCommerce AJAX Products Filter","AuthorName":"BeRocket"},"woocommerce-multilingual\/wpml-woocommerce.php":{"Plugin Slug":"woocommerce-multilingual","WC requires at least":"3.9","WC tested up to":"10.0","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"WooCommerce Multilingual \u0026 Multicurrency","PluginURI":"https:\/\/wpml.org\/documentation\/related-projects\/woocommerce-multilingual\/?utm_source=plugin\u0026utm_medium=gui\u0026utm_campaign=wcml","Version":"5.5.1","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com\/","TextDomain":"woocommerce-multilingual","DomainPath":"","Network":false,"RequiresWP":"","RequiresPHP":"","UpdateURI":"","RequiresPlugins":"","Title":"WooCommerce Multilingual \u0026 Multicurrency","AuthorName":"OnTheGoSystems"},"woocommerce\/woocommerce.php":{"Plugin Slug":"","WC requires at least":"","WC tested up to":"","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"WooCommerce","PluginURI":"https:\/\/woocommerce.com\/","Version":"9.9.5","Author":"Automattic","AuthorURI":"https:\/\/woocommerce.com","TextDomain":"woocommerce","DomainPath":"\/i18n\/languages\/","Network":false,"RequiresWP":"6.7","RequiresPHP":"7.4","UpdateURI":"","RequiresPlugins":"","Title":"WooCommerce","AuthorName":"Automattic"},"wordpress-seo-premium\/wp-seo-premium.php":{"Plugin Slug":"","WC requires at least":"7.1","WC tested up to":"10.0","Woo":"","Requires Yoast SEO":"25.5","GitHub Plugin URI":"","Name":"Yoast SEO Premium","PluginURI":"https:\/\/yoa.st\/2jc","Version":"25.5","Author":"Team Yoast","AuthorURI":"https:\/\/yoa.st\/team-yoast-premium","TextDomain":"wordpress-seo-premium","DomainPath":"\/languages\/","Network":false,"RequiresWP":"6.6","RequiresPHP":"7.4","UpdateURI":"","RequiresPlugins":"","Title":"Yoast SEO Premium","AuthorName":"Team Yoast"},"wordpress-seo\/wp-seo.php":{"Plugin Slug":"","WC requires at least":"7.1","WC tested up to":"9.9","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"Yoast SEO","PluginURI":"https:\/\/yoa.st\/1uj","Version":"25.5","Author":"Team Yoast","AuthorURI":"https:\/\/yoa.st\/1uk","TextDomain":"wordpress-seo","DomainPath":"\/languages\/","Network":false,"RequiresWP":"6.6","RequiresPHP":"7.4","UpdateURI":"","RequiresPlugins":"","Title":"Yoast SEO","AuthorName":"Team Yoast"},"wpc-product-tabs-premium\/wpc-product-tabs.php":{"Plugin Slug":"","WC requires at least":"3.0","WC tested up to":"9.9","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"WPC Product Tabs for WooCommerce (Premium)","PluginURI":"https:\/\/wpclever.net\/","Version":"4.2.2","Author":"WPClever","AuthorURI":"https:\/\/wpclever.net","TextDomain":"wpc-product-tabs","DomainPath":"\/languages\/","Network":false,"RequiresWP":"4.0","RequiresPHP":"","UpdateURI":"","RequiresPlugins":"woocommerce","Title":"WPC Product Tabs for WooCommerce (Premium)","AuthorName":"WPClever"},"wpml-string-translation\/plugin.php":{"Plugin Slug":"wpml-string-translation","WC requires at least":"","WC tested up to":"","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"WPML String Translation","PluginURI":"https:\/\/wpml.org\/","Version":"3.3.3","Author":"OnTheGoSystems","AuthorURI":"http:\/\/www.onthegosystems.com\/","TextDomain":"wpml-string-translation","DomainPath":"","Network":false,"RequiresWP":"","RequiresPHP":"","UpdateURI":"","RequiresPlugins":"","Title":"WPML String Translation","AuthorName":"OnTheGoSystems"},"wpseo-woocommerce\/wpseo-woocommerce.php":{"Plugin Slug":"","WC requires at least":"7.1","WC tested up to":"9.4","Woo":"","Requires Yoast SEO":"24.1","GitHub Plugin URI":"","Name":"Yoast SEO: WooCommerce","PluginURI":"https:\/\/yoa.st\/4fu","Version":"16.5","Author":"Team Yoast","AuthorURI":"https:\/\/yoa.st\/team-yoast-woocommerce","TextDomain":"yoast-woo-seo","DomainPath":"\/languages\/","Network":false,"RequiresWP":"6.5","RequiresPHP":"7.2.5","UpdateURI":"","RequiresPlugins":"","Title":"Yoast SEO: WooCommerce","AuthorName":"Team Yoast"}},"mu_plugins":{"aios-firewall-loader.php":{"Plugin Slug":"","WC requires at least":"","WC tested up to":"","Woo":"","Requires Yoast SEO":"","GitHub Plugin URI":"","Name":"aios-firewall-loader.php","PluginURI":"","Version":"","Description":"","Author":"","AuthorURI":"","TextDomain":"","DomainPath":"","Network":false,"RequiresWP":"","RequiresPHP":"","UpdateURI":"","RequiresPlugins":"","Title":"","AuthorName":""}},"dropins":[]},"theme":{"Name":"yunikon_theme","ThemeURI":false,"Author":"yunikon","AuthorURI":"","Template":"","Version":"0.8.7","TextDomain":"yunikon_theme","DomainPath":"","ParentName":""},"extra-debug":{"WPML(setup)":{"is-tm-allowed":true,"original-lang":"de","who-mode":["myself"],"translated-langs":["en","fr"],"current-step":"finished","translate-everything":false,"review-mode":"no-review","has-translate-everything-been-ever-used":true,"translate-everything-posts":[],"translate-everything-packages":{"yoast-seo":["en","fr"],"Block":["en","fr"]},"translate-everything-strings":[]},"WPML":{"hide_upgrade_notice":"4.7.6","translated_document_status_sync":1,"icl_capabilities_verified":true,"active_languages":["en","de","fr"],"interview_translators":1,"existing_content_language_verified":1,"language_negotiation_type":1,"icl_lso_link_empty":0,"sync_page_ordering":1,"sync_page_parent":1,"sync_page_template":1,"sync_ping_status":1,"sync_comment_status":1,"sync_sticky_flag":1,"sync_password":1,"sync_private_flag":1,"sync_post_format":1,"sync_delete":0,"sync_delete_tax":0,"sync_post_taxonomies":1,"sync_post_date":1,"sync_taxonomy_parents":0,"translation_pickup_method":0,"notify_complete":1,"translated_document_status":1,"remote_management":0,"auto_adjust_ids":1,"alert_delay":0,"promote_wpml":0,"automatic_redirect":0,"remember_language":24,"icl_lang_sel_copy_parameters":"","translated_document_page_url":"auto-generate","sync_comments_on_duplicates":0,"seo":{"head_langs":0,"canonicalization_duplicates":1,"head_langs_priority":1},"posts_slug_translation":{"on":1,"types":{"product":1},"string_name_migrated":true},"urls":{"directory_for_default_language":0,"show_on_root":"","root_html_file_path":"","root_page":0,"hide_language_switchers":1},"xdomain_data":1,"custom_posts_sync_option":{"post":1,"page":1,"attachment":1,"wp_block":1,"wp_navigation":1,"wp_template":1,"wp_template_part":1,"wpcf7_contact_form":1,"br_product_filter":1,"br_filters_group":1,"product":2,"product_variation":1,"shop_coupon":0,"shop_order":0},"taxonomies_sync_option":{"category":1,"post_tag":1,"translation_priority":1,"wp_theme":0,"product_cat":2,"product_tag":1,"product_type":0,"shop_order_status":0,"product_visibility":0,"product_shipping_class":1,"pa_alkoholgehalt":"1","pa_ausbau":"1","pa_auszeichnung":"1","pa_awards-filter":"1","pa_dekantieren":"1","pa_drinking-temperature":"1","pa_eigenschaft":"1","pa_empfohlene-genusstemperatur":"1","pa_empfohlene-genusszeit":"1","pa_flaschengrosse-in-cl":"1","pa_gebinde":"1","pa_jahrgang":"1","pa_lagerung":"1","pa_lieferstatus":"1","pa_lieferstatus-question":"1","pa_passt-zu":"1","pa_produzent":"1","pa_rebsorte":"1","pa_region":"1","pa_verschluss":"1"},"tm_block_retranslating_terms":1,"admin_default_language":"_default_","setup_complete":1,"ajx_health_checked":true,"st":{"autoregister_strings":0,"db_ok_for_gettext_context":true,"sw":[],"WPML_ST_Upgrade_MO_Scanning_4_has_run":true,"WPML_ST_Upgrade_DB_String_Packages_Word_Count_has_run":true,"WPML_ST_Upgrade_DB_String_Packages_Translator_Note_has_run":true,"WPML\\ST\\MO\\Generate\\Process\\Status_has_run":true,"strings_per_page":10,"icl_st_auto_reg":"disable","strings_language":"en","translated-users":[],"WPML\\ST\\MO\\Generate\\Process\\Status_background_has_run":true,"WPML_ST_Upgrade_Migrate_Originals_has_run":true,"WPML_ST_Upgrade_Display_Strings_Scan_Notices_has_run":true,"WPML_ST_Upgrade_DB_String_Packages_2.4.2_has_run":true,"WPML_ST_Upgrade_DB_String_Name_Index_2_has_run":true,"WPML_ST_Upgrade_DB_Longtext_String_Value_has_run":true,"WPML_ST_Upgrade_DB_Strings_Add_Translation_Priority_Field_has_run":true,"WPML\\ST\\Upgrade\\Command\\RegenerateMoFilesWithStringNames_has_run":true,"WPML\\ST\\Upgrade\\Command\\MigrateMultilingualWidgets_has_run":true,"WPML\\ST\\Upgrade\\Command\\UpgradeAutoregisteringStrings_has_run":true,"was_frontend_visited_key":1,"autoregister_strings_should_register_backend_strings":false},"default_categories":{"de":"1","en":1521,"fr":1522},"default_language":"de","setup_wizard_step":3,"languages_order":["en","fr","de"],"dont_show_help_admin_notice":true,"store_frontend_cookie":1,"admin_text_3_2_migration_complete_5407ea2d09e4ffdd4b76d300c6d032cd":true,"admin_text_3_2_migration_complete_7bb67c107bd44ec2ea510fef3a7bb487":true,"admin_text_3_2_migration_complete_9fb4a6988efd48701f493b8d38760bed":true,"admin_text_3_2_migration_complete_9e6121307ca7833df2a8f1e946797d56":true,"admin_text_3_2_migration_complete_54c672b711d6b9d47fd4a4a39a5817ca":true,"admin_text_3_2_migration_complete_9d22c5d0f3a9987cd530a5082ce93e95":true,"translation-management":{"custom_fields_translation":{"title":2,"description":2,"keywords":2,"_edit_last":0,"_edit_lock":0,"_wp_page_template":0,"_wp_attachment_metadata":0,"original_post_id":0,"_wpml_original_post_id":0,"_wp_old_slug":0,"_icl_translator_note":0,"_alp_processed":0,"_pingme":0,"_encloseme":0,"_icl_lang_duplicate_of":0,"_thumbnail_id":0,"_wp_attached_file":0,"_wp_attachment_image_alt":2,"footnotes":2,"_yoast_wpseo_title":2,"_yoast_wpseo_bctitle":2,"_yoast_wpseo_metadesc":2,"_yoast_wpseo_metakeywords":2,"_yoast_wpseo_focuskw":2,"_yoast_wpseo_focuskeywords":2,"_yoast_wpseo_meta-robots-noindex":1,"_yoast_wpseo_meta-robots-nofollow":1,"_yoast_wpseo_meta-robots-adv":1,"_yoast_wpseo_canonical":0,"_yoast_wpseo_redirect":0,"_yoast_wpseo_opengraph-description":2,"_yoast_wpseo_google-plus-description":2,"_yoast_wpseo_twitter-title":2,"_yoast_wpseo_twitter-description":2,"_yoast_wpseo_opengraph-title":2,"_yoast_wpseo_opengraph-image":3,"_yoast_wpseo_twitter-image":3,"_yoast_wpseo_primary_category":1,"_yoast_wpseo_primary_product_cat":1,"_form":2,"_mail":2,"_mail_2":2,"_messages":2,"_additional_settings":1,"_locale":1,"_hash":1,"_backorders":1,"_crosssell_ids":2,"_default_attributes":0,"_download_limit":1,"_download_expiry":1,"_download_type":1,"_downloadable":1,"_file_paths":2,"_downloadable_files":2,"_featured":1,"_manage_stock":1,"_sku":1,"_global_unique_id":1,"_stock":0,"_stock_status":1,"_sold_individually":1,"_subscription_length":1,"_subscription_period":1,"_subscription_period_interval":1,"_subscription_price":1,"_subscription_sign_up_fee":1,"_subscription_trial_length":1,"_subscription_trial_period":1,"_tax_class":1,"_tax_status":1,"_upsell_ids":2,"_virtual":1,"_visibility":1,"_weight":1,"_width":1,"_height":1,"_length":1,"_woocommerce_exclude_image":1,"total_sales":1,"_product_url":2,"_button_text":2,"_purchase_note":2,"_wcml_custom_prices_status":0,"_min_price_variation_id":0,"_min_regular_price_variation_id":0,"_min_sale_price_variation_id":0,"_max_price_variation_id":0,"_max_regular_price_variation_id":0,"_max_sale_price_variation_id":0,"attr_label_translations":0,"_per_product_pricing_active":1,"_pricing_rules":1,"_regular_price":1,"_sale_price":1,"_price":1,"_cogs_total_value":1,"_min_variation_regular_price":1,"_min_variation_sale_price":1,"_min_variation_price":1,"_max_variation_regular_price":1,"_max_variation_sale_price":1,"_max_variation_price":1,"_sale_price_dates_from":1,"_sale_price_dates_to":1,"_wcml_schedule":1,"_variation_description":2,"wcml_sync_hash":0,"wpml_language":0,"_product_attributes":0,"_children":2,"_subscription_limit":1,"_low_stock_amount":1,"_yoast_wpseo_keyword":2,"_regular_price_CHF":0,"_sale_price_CHF":0,"_price_CHF":0,"_min_variation_regular_price_CHF":0,"_min_variation_sale_price_CHF":0,"_min_variation_price_CHF":0,"_max_variation_regular_price_CHF":0,"_max_variation_sale_price_CHF":0,"_max_variation_price_CHF":0,"_sale_price_dates_from_CHF":0,"_sale_price_dates_to_CHF":0,"_wcml_schedule_CHF":0},"custom_fields_readonly_config":["title","description","keywords","_edit_last","_edit_lock","_wp_page_template","_wp_attachment_metadata","original_post_id","_wpml_original_post_id","_wp_old_slug","_icl_translator_note","_alp_processed","_pingme","_encloseme","_icl_lang_duplicate_of","_thumbnail_id","_wp_attached_file","_wp_attachment_image_alt","footnotes","_yoast_wpseo_title","_yoast_wpseo_bctitle","_yoast_wpseo_metadesc","_yoast_wpseo_metakeywords","_yoast_wpseo_focuskw","_yoast_wpseo_focuskeywords","_yoast_wpseo_meta-robots-noindex","_yoast_wpseo_meta-robots-nofollow","_yoast_wpseo_meta-robots-adv","_yoast_wpseo_canonical","_yoast_wpseo_redirect","_yoast_wpseo_opengraph-description","_yoast_wpseo_google-plus-description","_yoast_wpseo_twitter-title","_yoast_wpseo_twitter-description","_yoast_wpseo_opengraph-title","_yoast_wpseo_opengraph-image","_yoast_wpseo_twitter-image","_yoast_wpseo_primary_category","_yoast_wpseo_primary_product_cat","_form","_mail","_mail_2","_messages","_additional_settings","_locale","_hash","_backorders","_crosssell_ids","_default_attributes","_download_limit","_download_expiry","_download_type","_downloadable","_file_paths","_downloadable_files","_featured","_manage_stock","_sku","_global_unique_id","_stock","_stock_status","_sold_individually","_subscription_length","_subscription_period","_subscription_period_interval","_subscription_price","_subscription_sign_up_fee","_subscription_trial_length","_subscription_trial_period","_tax_class","_tax_status","_upsell_ids","_virtual","_visibility","_weight","_width","_height","_length","_woocommerce_exclude_image","total_sales","_product_url","_button_text","_purchase_note","_wcml_custom_prices_status","_min_price_variation_id","_min_regular_price_variation_id","_min_sale_price_variation_id","_max_price_variation_id","_max_regular_price_variation_id","_max_sale_price_variation_id","attr_label_translations","_per_product_pricing_active","_pricing_rules","_regular_price","_sale_price","_price","_cogs_total_value","_min_variation_regular_price","_min_variation_sale_price","_min_variation_price","_max_variation_regular_price","_max_variation_sale_price","_max_variation_price","_sale_price_dates_from","_sale_price_dates_to","_wcml_schedule","_variation_description","wcml_sync_hash","wpml_language","_product_attributes","_children","_subscription_limit","_low_stock_amount","_yoast_wpseo_keyword"],"custom_fields_translation_custom":[],"custom_fields_translation_custom_readonly":[],"doc_translation_method":"ATE","__custom_types_readonly_config_prev":[],"custom_types_readonly_config":[],"__custom_fields_readonly_config_prev":["title","description","keywords","_edit_last","_edit_lock","_wp_page_template","_wp_attachment_metadata","original_post_id","_wpml_original_post_id","_wp_old_slug","_icl_translator_note","_alp_processed","_pingme","_encloseme","_icl_lang_duplicate_of","_thumbnail_id","_wp_attached_file","_wp_attachment_image_alt","footnotes","_yoast_wpseo_title","_yoast_wpseo_bctitle","_yoast_wpseo_metadesc","_yoast_wpseo_metakeywords","_yoast_wpseo_focuskw","_yoast_wpseo_focuskeywords","_yoast_wpseo_meta-robots-noindex","_yoast_wpseo_meta-robots-nofollow","_yoast_wpseo_meta-robots-adv","_yoast_wpseo_canonical","_yoast_wpseo_redirect","_yoast_wpseo_opengraph-description","_yoast_wpseo_google-plus-description","_yoast_wpseo_twitter-title","_yoast_wpseo_twitter-description","_yoast_wpseo_opengraph-title","_yoast_wpseo_opengraph-image","_yoast_wpseo_twitter-image","_yoast_wpseo_primary_category","_yoast_wpseo_primary_product_cat","_form","_mail","_mail_2","_messages","_additional_settings","_locale","_hash","_backorders","_crosssell_ids","_default_attributes","_download_limit","_download_expiry","_download_type","_downloadable","_file_paths","_downloadable_files","_featured","_manage_stock","_sku","_global_unique_id","_stock","_stock_status","_sold_individually","_subscription_length","_subscription_period","_subscription_period_interval","_subscription_price","_subscription_sign_up_fee","_subscription_trial_length","_subscription_trial_period","_tax_class","_tax_status","_upsell_ids","_virtual","_visibility","_weight","_width","_height","_length","_woocommerce_exclude_image","total_sales","_product_url","_button_text","_purchase_note","_wcml_custom_prices_status","_min_price_variation_id","_min_regular_price_variation_id","_min_sale_price_variation_id","_max_price_variation_id","_max_regular_price_variation_id","_max_sale_price_variation_id","attr_label_translations","_per_product_pricing_active","_pricing_rules","_regular_price","_sale_price","_price","_cogs_total_value","_min_variation_regular_price","_min_variation_sale_price","_min_variation_price","_max_variation_regular_price","_max_variation_sale_price","_max_variation_price","_sale_price_dates_from","_sale_price_dates_to","_wcml_schedule","_variation_description","wcml_sync_hash","wpml_language","_product_attributes","_children","_subscription_limit","_low_stock_amount","_yoast_wpseo_keyword"],"__custom_term_fields_readonly_config_prev":[],"custom_term_fields_readonly_config":[],"custom_fields_encoding":{"footnotes":"json","_yoast_wpseo_keyword":"json","_yoast_wpseo_focuskeywords":"json"},"custom_fields_editor_label":{"_yoast_wpseo_bctitle":"Breadcrumb Title","_yoast_wpseo_metadesc":"Meta Description","_yoast_wpseo_metakeywords":"Meta Keywords","_yoast_wpseo_focuskw":"Focus Keyword","_yoast_wpseo_focuskeywords":"Focus Keywords"},"custom_fields_attributes_whitelist":{"footnotes":{"*":{"content":"Footnote"}},"_yoast_wpseo_focuskeywords":{"*":{"keyword":""}},"_mail":{"subject":"","body":""},"_mail_2":{"subject":"","body":""}},"taxonomies_readonly_config":{"translation_priority":1,"wp_theme":0,"product_cat":1,"product_tag":1,"product_type":0,"shop_order_status":0,"product_visibility":0,"product_shipping_class":1},"custom-types_readonly_config":{"attachment":1,"wp_block":1,"wp_navigation":1,"wp_template":1,"wp_template_part":1,"wpcf7_contact_form":1,"br_product_filter":1,"br_filters_group":1,"product":1,"product_variation":1,"shop_coupon":0,"shop_order":0},"post_translation_editor_native_for_post_type":{"product":false}},"custom-types_sync_option":{"attachment":1,"wp_block":1,"wp_navigation":1,"wp_template":1,"wp_template_part":1,"wpcf7_contact_form":1,"br_product_filter":1,"br_filters_group":1,"product":1,"product_variation":1,"shop_coupon":0,"shop_order":0},"language_selector_initialized":1,"theme_localization_load_textdomain":2,"admin_text_3_2_migration_complete_f77c405d1b1b42d2a2c53c61acada8d6":true,"xliff_newlines":2,"tm_xliff_version":"12","site_does_not_use_icl":true,"gettext_theme_domain_name":"default,simple-history,woocommerce,BeRocket_AJAX_domain,advanced-woo-search,yunikon_theme,sitepress,BeRocket_domain,wordpress-seo,woocommerce-multilingual,carousel-block,contact-form-7,updraftplus,wordpress-seo-premium,wpml-translation-management,all-in-one-wp-security-and-firewall,WP Endpoints,WordPress,admin_texts_br_filters_options,admin_texts_woocommerce_gateways,admin_texts_woocommerce_price_decimal_sep,admin_texts_woocommerce_price_thousand_sep,admin_texts_wpseo_social,admin_texts_wpseo_titles,admin_texts_xoo-wsc-gl-options,WPML,installer,side-cart-woocommerce,Main menu,Top menu,Top Account Icons menu,media-sync,order-import-export-for-woocommerce,svg-support,wpc-product-tabs,wpml-string-translation","custom_posts_unlocked_option":{"product":1},"taxonomies_unlocked_option":{"product_cat":1},"content_translation_languages_setup":false,"content_translation_setup_complete":false,"content_translation_setup_wizard_step":false,"translator_choice":false,"icl_lang_status":false,"icl_balance":false,"icl_support_ticket_id":false,"icl_current_session":false,"last_get_translator_status_call":false,"last_icl_reminder_fetch":false,"icl_account_email":false,"translators_management_info":false,"site_id":false,"access_key":false,"ts_site_id":false,"ts_access_key":false,"icl_html_status":false,"language_pairs":false,"translation_service":false,"icl_translation_projects":false},"installer":{"version":"3.1.13","repositories":{"wpml":{"api-url":"https:\/\/api.wpml.org\/","bucket-url":"https:\/\/cdn.wpml.org\/wpml-bucket-74.json","subscription":{"key":"c8fc180be0","key_type":1,"data":{"subscription_type":6721,"expires":null,"status":"4","notes":"upgrade for #94657","order_id":"1465736","hasAutoRenewal":true},"registered_by":2,"site_url":"https:\/\/exepanak.myhostpoint.ch"},"last-successful-subscription-fetch":"none"},"toolset":{"api-url":"https:\/\/api.toolset.com\/","bucket-url":"not assigned","subscription":"","last-successful-subscription-fetch":"none"}},"instances":{"\/home\/exepanak\/www\/exepanak.myhostpoint.ch\/wp-content\/plugins\/sitepress-multilingual-cms\/vendor\/otgs\/installer\/installer.php":{"bootfile":"\/home\/exepanak\/www\/exepanak.myhostpoint.ch\/wp-content\/plugins\/sitepress-multilingual-cms\/vendor\/otgs\/installer\/installer.php","version":"3.1.13","args":{"plugins_install_tab":1,"site_key_nags":[{"repository_id":"wpml","product_name":"WPML","condition_cb":[{"wpdb":{"show_errors":false,"suppress_errors":false,"last_error":"","num_queries":226,"num_rows":0,"rows_affected":0,"insert_id":0,"last_query":"SELECT option_value FROM wp_options WHERE option_name = \u0027updraftplus_migrated_site_domain\u0027 LIMIT 1","last_result":[],"queries":null,"prefix":"wp_","base_prefix":"wp_","ready":true,"blogid":0,"siteid":0,"tables":["posts","comments","links","options","postmeta","terms","term_taxonomy","term_relationships","termmeta","commentmeta","woocommerce_payment_tokenmeta","woocommerce_order_itemmeta","wc_product_meta_lookup","wc_tax_rate_classes","wc_reserved_stock","actionscheduler_actions","actionscheduler_claims","actionscheduler_groups","actionscheduler_logs","wc_category_lookup"],"old_tables":["categories","post2cat","link2cat"],"global_tables":["users","usermeta"],"ms_global_tables":["blogs","blogmeta","signups","site","sitemeta","registration_log"],"old_ms_global_tables":["sitecategories"],"comments":"wp_comments","commentmeta":"wp_commentmeta","links":"wp_links","options":"wp_options","postmeta":"wp_postmeta","posts":"wp_posts","terms":"wp_terms","term_relationships":"wp_term_relationships","term_taxonomy":"wp_term_taxonomy","termmeta":"wp_termmeta","usermeta":"wp_usermeta","users":"wp_users","blogs":null,"blogmeta":null,"registration_log":null,"signups":null,"site":null,"sitecategories":null,"sitemeta":null,"field_types":{"post_author":"%d","post_parent":"%d","menu_order":"%d","term_id":"%d","term_group":"%d","term_taxonomy_id":"%d","parent":"%d","count":"%d","object_id":"%d","term_order":"%d","ID":"%d","comment_ID":"%d","comment_post_ID":"%d","comment_parent":"%d","user_id":"%d","link_id":"%d","link_owner":"%d","link_rating":"%d","option_id":"%d","blog_id":"%d","meta_id":"%d","post_id":"%d","user_status":"%d","umeta_id":"%d","comment_karma":"%d","comment_count":"%d","active":"%d","cat_id":"%d","deleted":"%d","lang_id":"%d","mature":"%d","public":"%d","site_id":"%d","spam":"%d"},"charset":"utf8mb4","collate":"utf8mb4_unicode_520_ci","func_call":"$db-\u003Equery(\u0022SELECT option_value FROM wp_options WHERE option_name = \u0027updraftplus_migrated_site_domain\u0027 LIMIT 1\u0022)","is_mysql":true,"time_start":null,"error":null,"categories":"wp_categories","post2cat":"wp_post2cat","link2cat":"wp_link2cat","payment_tokenmeta":"wp_woocommerce_payment_tokenmeta","order_itemmeta":"wp_woocommerce_order_itemmeta","wc_product_meta_lookup":"wp_wc_product_meta_lookup","wc_tax_rate_classes":"wp_wc_tax_rate_classes","wc_reserved_stock":"wp_wc_reserved_stock","actionscheduler_actions":"wp_actionscheduler_actions","actionscheduler_claims":"wp_actionscheduler_claims","actionscheduler_groups":"wp_actionscheduler_groups","actionscheduler_logs":"wp_actionscheduler_logs","wc_category_lookup":"wp_wc_category_lookup","berocket_termmeta":"wp_berocket_termmeta"},"locale_utils":{},"footer_preview":false,"icl_translations_cache":null,"icl_language_name_cache":{},"icl_term_taxonomy_cache":null,"ROOT_URL_PAGE_ID":null},"setup"]}]},"delegated":true},"\/home\/exepanak\/www\/exepanak.myhostpoint.ch\/wp-content\/plugins\/woocommerce-multilingual\/vendor\/otgs\/installer\/installer.php":{"bootfile":"\/home\/exepanak\/www\/exepanak.myhostpoint.ch\/wp-content\/plugins\/woocommerce-multilingual\/vendor\/otgs\/installer\/installer.php","version":"3.1.13","args":{"plugins_install_tab":1},"delegated":false}}}}} |
August 28, 2025 at 6:55 pm #17356242 | |
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, Thanks. That's what I requested but it provided no hints about the root cause of the problem 🙁 I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. The information you will enter is private which means only you and I can see and have access to it. **IMPORTANT** Best Regards, |
August 28, 2025 at 7:45 pm #17356270 | |
michaelG-25 |
Hey Otto I've chosen the courageous way and did now also install the whole WPML package on the live environment of our client savinis.ch As I am not sure, if all the back and forth during testing on dev environment maybe did maybe mixup and crash something, in regards to our conversation so far, which belongs to the dev installation of WPML (nevertheless do you see the error for the issue there?). On live page now better but still strange behavior: 1. Translated a page pressing on the + icon, everything clean translated up to 100%, saved and closed 2. Then unfortunately it switches only to the gear, again - the status is endless spinning wheel at translation mgmt dashboard 3. BUT: If I go over to WPML > translation mgmt dashboard > last tab translation jobs --> there I see it is "in progress", and if I stop/delete the job there, then suddenly it jumps to the green check icon and to the pen icon on page overview What does this behaviour mean? Maybe this helps to solve this issue? Many thx, |
August 28, 2025 at 8:05 pm #17356274 | |
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello Makoto, Is this behavior happening all the time? Please go to WPML -> Support -> ATE Error Logs and let me know if there are errors there. Also in WPML -> Support -> Troubleshooting you'll see a section "Your Automatic Translation account id is". Please share it with me here. Best Regards, |
August 28, 2025 at 8:40 pm #17356367 | |
michaelG-25 |
Hello Otto Yes, I think so that it happens all the time - but now I got an "critical error" in WordPress each time I press on "+" translate something - so I can not do anything anymore now 🙁 Yes, there is 1 error log at ATE error logs, upload here the screenshot. And here is the ID: |
August 29, 2025 at 2:10 pm #17358373 | |
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, I am sorry for the troubles. The error points to "yk_clear_translations_cache" function, which is not part of WPML base code. I think there may be a compatibility issue. I understand that the problem is happening in production, right? So it will be hard to suggest debugging steps there. Is it possible for you to provide me with a copy of the site? You can use the plugin hidden link">Duplicator to do it or WP All In One Migration. With it, I will be able to debug it locally without affecting your client's site. Once the issue is solved, I will delete it. I enabled a private reply so you can share a download link to it. Best Regards, |
September 1, 2025 at 12:59 pm #17362629 | |
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello Makoto, Thanks. I deployed the copy of the site locally and managed to see the first issue: I switched from the "Savinis" theme to Twenty-Twenty Five, and the issue disappeared. Is it possible for you to confirm this on your end? Best Regards, |
September 3, 2025 at 4:05 pm #17371714 | |
michaelG-25 |
Hello Otto Why is it not working automatically? We have lots of attributes and going through them one by one and manually adding the extension would take hours... Thanks New threads created by Otto and linked to this one are listed below: |
September 3, 2025 at 9:28 pm #17372630 | |
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, Sure. But please note that we currently are not able to provide support for custom work within this forum. I will, however, try to point you in the correct direction with specific things you may find while debugging your custom theme. Regarding the new issue, I created a new ticket so we can handle it separately, I'll reply here soon: Best Regards, |