1 out of 15 attributes did not copy to translation, thus no variations can be made

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client translated a product to Croatian, but the color attributes did not copy over, resulting in the loss of product variations. This issue occurred after updating WPML to the newest version.
Solution:
In this case, the client needed to go to WPML > Settings > Custom Field Translation and make sure that the field settings for the attributes are set to "Translate". After that, edit the original product, save the product, and update the translation.
If these steps do not resolve the issue, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: WCML

This topic contains 5 replies, has 0 voices.

Last updated by ziga pipan 2 weeks, 2 days ago.

Assisted by: Andreas W..

Author	Posts
August 14, 2025 at 1:02 pm #17321088
ziga pipan	Background of the issue: I translated this product hidden link To croatian but all the product variations are gone, because the color attributes did not copy to HR translation, while all other 14 attributes did hidden link I already translated 50 products on this site with no similar problem.... Symptoms: One out of 15 attributes did not copy to the translation, resulting in the loss of product variations. Specifically, the color attributes did not copy to the Croatian translation. Questions: Why did the color attribute not copy to the Croatian translation? How can I ensure all attributes are copied during translation?
August 16, 2025 at 11:08 pm #17325045
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Could it be that "Color" is a global attribute that was created at Products > Attributes? If so, you will need to translate it a WPML > Taxonomy Translation. Once you translated all the attributes there, a dialog to sync the variations should appear. More details: https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/ Best regards Andreas
August 17, 2025 at 10:54 am #17325362
ziga pipan	yes it is, but it's translated, the attribiute and also the color (black). thats's how I translated all my products. hidden link
August 19, 2025 at 5:14 am #17329700
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Please take a backup of your site and database. Next, go to WooCommerce > WooCommerce Multilingual & Multi-Currency > Status. Click the "Troubleshooting" link in the bottom right corner of the window. Now, run the available sync options for your variable products. If this does not solve the issue, please let me know. Best regards Andreas
August 19, 2025 at 8:48 am #17330405
ziga pipan	I ran it, but problem remains
August 19, 2025 at 2:54 pm #17331882
ziga pipan	I had a similar issue on my other website. Product bundles dissapeared from translations. The issue was that custom system fields were set to DON'T TRANSALTE. I set them to copy and that did the trick. Similar here, attribute color (barva) is now set to translate. hidden link I set it to copy and not it works ok. On both sites, problem started after I updated wpml to newest version.
August 19, 2025 at 3:08 pm #17331912
ziga pipan	thank you