Adding Translation Managers

Problem:
The client was unable to add an existing user as a Translation Manager.

Solution:
Please note that the user must have at least an Editor role to be added as a translation Manager.

Relevant Documentation:
https://wpml.org/documentation/translating-your-contents/working-with-translation-managers/

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This topic contains 1 replies, has 2 voices.

Assisted by: Mohamed Sayed.

Author	Posts
February 26, 2024 at 2:21 pm #15344748
ronA-8	I can't add Translation Managers, I can add Translation from existing users but no managers. please help.
February 26, 2024 at 3:37 pm #15345142
Mohamed Sayed	Hi, I would need to request temporary access (WP-Admin and FTP) to investigate the issue further. Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website first❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site if needed. If you don't see the form below, please don't add your credentials as they will be publicly exposed: hidden link Privacy and Security when Providing Debug Information for Support: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Thanks for your cooperation
February 27, 2024 at 7:05 am #15347296
ronA-8	duplication of https://wpml.org/forums/topic/i-canot-add-translation-managers/