[Resolved] Header is not showing button and translated sites in menu
This thread is resolved. Here is a description of the problem and solution.
Problem:
The header is not showing the button and translated sites in the menu on the .co.uk site. The issue resolves when the Litespeed cache plugin is turned off. Solution:
Litespeed support added "elementor" to JS excludes. Relevant Documentation:
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Background of the issue:
I am trying to have my site raiseyoursales.pl (default) and its translations raiseyoursales.de and raiseyoursales.co.uk display correctly. I published translations, and everything works on .de, but on .co.uk I am unable to see the translated sites in the header and button. In elementor editor everything show fine but in incognito mode, there is no menu and button.
I tried purging cache, but it does not work. If I turn off the Litespeed cache plugin, everything seems to work fine. Link to a page where the issue can be seen: hidden link.
Symptoms:
The header is not showing the button and translated sites in the menu on the .co.uk site. The issue resolves when the Litespeed cache plugin is turned off.
Questions:
Why are the translated sites not showing in the header and button on the .co.uk site?
How can I resolve the issue without turning off the Litespeed cache plugin?
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Litespeed support added "elementor" to JS excludes.
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