How to translate contact forms?

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to find the 'Edit' button for translating a contact form on their website and was unsure if the issue was due to having the wrong language selected or another reason.
Solution:
We confirmed that the original contact form was created in German, even though the site's default language was set to English. This discrepancy was why the 'Edit' button was not visible when the site was viewed in English. To resolve this, the client needs to ensure that the German language is selected when attempting to edit the German-created form. This can be done via the WPML Translation Dashboard or directly from the contact form's settings page in German.

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Tagged: Documentation request

This topic contains 4 replies, has 0 voices.

Last updated by tadejS-3 2 weeks, 6 days ago.

Assisted by: Bruno Kos.

Author	Posts
December 27, 2025 at 2:20 pm #17689538
tadejS-3	How to translate contact forms? For example the one on the /contact/ page.
December 27, 2025 at 3:00 pm #17689565
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Hi, Would you be willing to provide me with WordPress credentials so I could investigate the issue directly? I can see within the summary that you already tried all the troubleshooting, as well as https://wpml.org/documentation/related-projects/using-contact-form-7-with-wpml/, so I would like to check why you are still unable to translate them. https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ I marked your next reply as private so that you can safely add credentials.
December 30, 2025 at 10:40 am #17696474
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Can you check now? hidden link I've translated the English one only as a test. It would seem that the original form is actually created in German: hidden link So you can translate it either from here or automatically hidden link, but making sure that you have German language set.
December 30, 2025 at 5:59 pm #17697281
tadejS-3	Did you have to do anything else than just go to WPML -> Translation Dashboard -> Clicking "Edit" next to "Contact" in the "Contact Forms" section -> Editing texts? Now I'm able to translate without any issues, but I'm confused why I wasn't able to find this before. Couldn't find the "Edit" button (as marked in my screenshot) before. Not sure if I have the wrong language selected at the top before or if you had to do something for it to show up. Just curious, so that I will know for future new sites. Thank you for the help.
December 31, 2025 at 7:11 am #17698096
Bruno Kos WPML Supporter since 12/2018 Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00)	Correct, it was because of the wrong language. The form itself was created in German (but the site default language is set to English) so it was the only one you could edit. I did not do anything else, you can continue translating the form like this.
December 31, 2025 at 12:10 pm #17698394
tadejS-3	Thank you.