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[Resolved] navigational menu is translated, but doesn't show up on front end

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client has translated the navigational header menu using WPML, but it is not displaying on the website.

Solution:
Please see https://wpml.org/documentation/getting-started-guide/translating-menus/ for details and follow the guide to translate the menus to other languages.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please contact our support team for further assistance.

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Last updated by Waqas Bin Hasan 2 weeks, 5 days ago.

Assisted by: Waqas Bin Hasan.

Author Posts
February 12, 2025 at 11:03 am

milcoP

Background of the issue:
I have translated the navigational header menu using WPML, but it is not showing on my website. I am following the documentation at https://wpml.org/documentation/getting-started-guide/translating-menus/.

Symptoms:
The translated navigational menu does not appear on the front end of my website.

Questions:
Why is the translated menu not showing on the front end?
Is there a step I might have missed in the menu translation process?
February 12, 2025 at 11:40 am
February 12, 2025 at 11:41 am #16696149

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Reference to our recent chat, please add menu translations as discussed and let me know if there's any issue.

Regards.
February 12, 2025 at 3:07 pm #16697512

milcoP

YES,
the menu works fine while using this method, thank you.

But...since you have acces to my site anyway.
I have no idea why 1 page is not translating.
hidden link

all the other pages and languages are translating, but this page isn't.
any idea?
February 13, 2025 at 6:52 am #16700077

Waqas Bin Hasan
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the updates and glad that menu issue is fixed.

I checked quickly for the said page and can see that it is translated completely but the default language content is shown on the frontend.

This needs some detailed investigation. I recommend opening a separate ticket/chat because as per forum policy we can only handle one issue per ticket. So you can get more to the point help, without mixing up several issues in one long ticket.