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[Closed] Order data is not saved properly.

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

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This topic contains 2 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 5 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
January 17, 2024 at 5:55 am #15192714

itA-15

I am using WPML for my wordpress site, If i place an order with spanish product, in database saved english product id, after sometime it changed to spanish product id why is this happening ?
January 17, 2024 at 8:28 am #15193330

itA-15

Hi, As you suggested translated WooCommerce Store Pages , But it creating alignment issue
So please revert this setting
January 17, 2024 at 9:26 am #15193673

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Rather then reverting which will leave the previous issues unsolved, lets see if we can fix the alignment issue.

To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site.

So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply.
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This info is private and available to you and WPML supporters only.
Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Note:
Backup your sites before providing the credentials or if possible provide credentials for the test site

Look forward to your reply.

Thanks

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