Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The custom settings added by the Price Offers for WooCommerce Pro plugin are not being copied to the translated product data.
Solution:
If you're experiencing this issue, we recommend you navigate to WPML > Settings > Custom Field Translations and check for the fields related to the plugin. Set those fields to "Copy". This should ensure that when translating your products, the fields are copied appropriately. For more detailed guidance, please refer to our documentation on Translating Custom Fields.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Andreas W. 5 months, 1 week ago.

Assisted by: Andreas W..

Author Posts
July 13, 2024 at 7:58 am #15946781

dimitrisB-3

Background of the issue:
I have installed the plugin Price Offers for WooCommerce Pro, which adds some custom settings to product data under the General tab. The problem is that the plugin's settings are not copied to the translated product data. Under WPML settings in custom post types, the plugin is set as not translatable, so the settings should be copied, but they are not.

Symptoms:
The custom settings added by the Price Offers for WooCommerce Pro plugin are not being copied to the translated product data.

Questions:
Why are the custom settings from the Price Offers for WooCommerce Pro plugin not being copied to the translated product data?
How can I ensure that the custom settings are copied to the translated product data?

July 13, 2024 at 2:15 pm #15947520

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Please go to WPML > Settings > Custom Field Translations and check for the fields related to the plugin.

Set those fields to "Copy".

Now, when translating your products, the fields should be copied.

Documentation:
https://wpml.org/documentation/getting-started-guide/translating-custom-fields/

Best regards
Andreas

July 13, 2024 at 8:37 pm #15948237

dimitrisB-3

Hi thanks for the answer. I tried before your suggestion before opening the ticket but the options were under system fields that's why I could not locate them. I had to dig deeper in order to find them in the end.