[Resolved] Shortcode translating (fluent forms)

Thank you for the video and the explanation.

Your steps in the screencast are correct. You will not overwrite any existing XML settings; instead, you'll be adding a new XML configuration. Here’s a more straightforward outline of the steps to follow:

1. Add the new XML configuration by navigating to WPML → Settings → Custom XML Configuration, then click “Save.”

2. Make a minor change to the page containing the shortcode and update the page.

3. Go to the translation editor and change the ID to match the translated version.

Before making any changes, please ensure that you back up your database first.

Thank you for your feedback.

Did the ID not appear in the translation editor after the page update? Did you also add the line to the functions.php of your current theme?

Also when I tried the trick with make a slightly change to the page (in the orig. language) a 2nd and 3rd time and then go to the translation editor, I get this error - see screenshot attached.

Is this something on the wpml site itself? As when in the translation editor its a hidden link?.... link and not the website url itself.

This indicates that the page has a lot of data for translation and has exceeded the limit. For example, the issue might be caused by some HTML metadata that could be added to each heading and paragraph on that page or custom CSS data if you added some. So, something besides the text for transaltion could be attached to the translation job and increased it.

If you encounter this issue again, please check the headings and paragraphs, and if you find the same metadata, make sure to delete it. Also, if you paste content, check if any metadata are pasted with it. I hope this helps.

Hello Michael,

Thank you for your explanation. Yes, I was referring to the metadata on the page itself; that might be one reason for the issue, but what you’ve shown looks fine.

Regarding the shortcode, it won’t appear in the Advanced Translation Editor (ATE) until you trigger the translation. Here’s what you can do:

1. Make a minor change to the page that contains the shortcode and update the page.
2. Then, go to the translation editor and change the ID to match the translated version.

Let’s see if the ATE opens following these steps.

As for the issue with the ATE not loading, I’ve opened a new support ticket to avoid confusion. I will reply here: https://wpml.org/forums/topic/split-failed-to-parse-because-your-job-is-above-file-limit-of-1mb/.

Hello Michael,

The workaround is good 🙂

Let me check if I can make it display in ATE. In order to be of better help, I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.

Please include the page where the form is.

Thank you, Michael.

I am activating the private message again so you can fill it out on Monday.

Have a nice weekend!

Hello Michael,

I was able to add the form ID to the translation editor. Actually, you did everything correctly; we just missed a small detail 🙁 We were probably distracted by the issue with the ATE not loading the page where the form is located. I've resolved this problem too and will update you in a separate support ticket.

Here’s what I did:

1. Added back your shortcode: [fluentform id="18"]

2. Updated the original page, which required the translation to be updated, indicated by the round icon.

3. Went to ATE and searched for the ID.

I have uploaded a screenshot for your reference.