This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing several issues:
1. A translated contact form was showing an error.
2. The client was unable to change the link in the main menu "Home" option to redirect to the translated page.
3. FAQ question titles were "registered and locked" and couldn't be translated.
4. The "MAP LOCATION" on the home page was not available for translation in string translation or admin strings.
Solution:
1. We translated the contact form shortcode via String Translation.
2. & 4. We instructed the client to translate the custom URL menu items via String Translation for both the Main Menu and the Location Menu.
3. We located the FAQ items in String Translation for the client to translate.
If this solution doesn't look relevant to your issue, please open a new support ticket.
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This topic is split from https://wpml.org/forums/topic/hotell-pro-theme-support-with-wpml/
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Last updated by 1 year, 7 months ago.
Assisted by: Osama Mersal.