Translation of page

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are working on a site under development and trying to translate a page using WPML, but the buttons and the contact form on the page are not being translated.
Solution:
We recommend following the steps in the articles on translating pages and templates created using Divi: https://wpml.org/documentation/theme-compatibility/divi-builder/ and https://www.elegantthemes.com/integrations/wpml/. If the issue persists, please try the following steps after a full site backup:
1) Increase the WP Memory Limit to 256. For more details, see https://wpml.org/home/minimum-requirements/ and https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php.
2) Increase the MaxInputVars of PHP settings to 10000. For more information, visit https://www.a2hosting.in/kb/developer-corner/php/using-php-directives-in-custom-htaccess-files/setting-the-max-input-vars-directive-in-an-htaccess-file.
3) Upgrade to the latest version of the Divi theme at https://www.divichangelog.com/divi-update.
4) Clear all types of caches.

If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Exception

This topic contains 4 replies, has 1 voice.

Last updated by Noman 1 week, 6 days ago.

Assisted by: Noman.

Author	Posts
December 24, 2024 at 10:33 pm #16544697
hasanH-6	Background of the issue: I am working on a site under development and trying to translate a page using WPML. Symptoms: Buttons and the contact form on the page are not being translated. Questions:
December 24, 2024 at 10:38 pm #16544698
hasanH-6	Also the menu are not being translated
December 25, 2024 at 5:05 pm #16545759
Bigul Supporter Languages: English (English ) Timezone: Europe/Vienna (GMT+01:00)	Hello, Welcome to the WPML support forum. Before passing this thread to my colleague, I would like to share some suggestions and possible solutions for the issues you mentioned. We hope you are following the steps suggested in this article to translate the pages & templates created using Divi - https://wpml.org/documentation/theme-compatibility/divi-builder/ & hidden link If you are still having the problem, please try the following steps after a full site backup {mandatory} and check if is there any difference the in result. 1) Increase WP Memory Limit to 256(the minimum required memory limit for WPML is 128). Please check the following links for more details https://wpml.org/home/minimum-requirements/ https://wordpress.org/support/article/editing-wp-config-php/#increasing-memory-allocated-to-php 2) Increase the MaxInputVars of PHP settings to 10000. Please check the following article for more details or contact your system admin/hosting provider for this purpose. hidden link 3) Upgrade to the latest version of the Divi theme - hidden link 4) Clear all types of caches -- Thanks! Bigul
December 26, 2024 at 12:12 pm #16546841
hasanH-6	Please is there anyone t chat with ?
December 26, 2024 at 12:22 pm #16546848
Noman Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML Support. At the moment, our supporters are available for chat. If you'd prefer to discuss the issue there, please feel free to start a new chat using this link: https://wpml.org/forums/forum/english-support/#bbp-new-topic We’ll be more than happy to assist you! Thank you