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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to manage translation settings using WPML, including translating content manually, setting up menu translations, and ensuring pages are translated correctly. However, the pages are not appearing translated.
Solution:
If you're experiencing issues with translating content, setting up menu translations, or pages not appearing translated in WPML, we recommend reviewing our Getting Started Guide. This guide provides comprehensive instructions on how to manage translations effectively. Additionally, for visual learners, we have tutorial videos available at YouTube that might help clarify the process.

Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.

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This topic contains 21 replies, has 1 voice.

Last updated by yanfeiw 1 day, 22 hours ago.

Assisted by: Kor.

Author Posts
August 18, 2025 at 6:03 pm #17329167

yanfeiw

Background of the issue:
I am trying to manage translation settings for my site hidden link using WPML. I want to know how to translate content myself, set up menu translations, and ensure pages are translated correctly.

Symptoms:
Pages are translated in another language, but I don't see them translated.

Questions:
How can I translate content myself using WPML?
How do I set up menu translations in WPML?
Why are pages not appearing translated even though they should be?

August 18, 2025 at 6:15 pm #17329178

yanfeiw

hello

August 18, 2025 at 6:51 pm #17329208

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly. If you prefer to translate the content yourself rather than using automatic translation, you can go to WPML -> Settings and disable the "Translate everything automatically". Then, when you are ready to translate your content, you can go to WPML -> Translation Management, select which pages and posts you want to translate, and send them to yourself as a translator. You can then go to WPML -> Translations to translate them. Alternately, when viewing the list of pages, you can click the pencil icon or + icon next to each page to edit or add a translation.

As for menus, if you are using standard WordPress Menus, you can sync your menus once your pages are translated by going to WPML -> Menu Sync. If you are using templates to display your menus, such as with Element or Page Builder, then you want to make sure you translate the templates as well. If you can send us a little more info about how your site is set up, we can help with more detailed translation steps.

Lastly, you said pages are translated but you don't see them. Can you explain this in more detail? Do you mean you translated them using WPML but don't see them on the front end? If so, make sure they are translated 100% and you do not have secondary languages hidden in WPML -> Languages settings.

August 18, 2025 at 7:33 pm #17329324

yanfeiw

I will try translate myself thx

Menu is made in elementor

I translate a couple of pages , but the Wei site url and pages still in English now, I believe the credits was deducted but the content and the page is in English

August 19, 2025 at 2:49 am #17329598

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

August 19, 2025 at 8:23 am #17330202

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I've checked your Website and I can see some incomplete translation here hidden link . You can check out the sidebar Language section. Please click on the language and complete the translations, and it will show up on the frontend.

To translate menus, you can refer to the instructions here https://wpml.org/documentation/getting-started-guide/translating-menus/

August 19, 2025 at 8:31 am #17330256

yanfeiw

i do not see anywhere allows me for translation or complete it , even show it on the site, the video is poor not telling where to change it

August 19, 2025 at 8:33 am #17330267

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. You can refer to this screen recording hidden link .

August 19, 2025 at 8:34 am #17330270

yanfeiw

do you have anyone can properly guide me through how to set these things, it is not working, and creating a lot of problem to me

Screenshot 2025-08-19 at 15.33.43.png
August 19, 2025 at 8:36 am #17330300

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Did you check out my screen recording above?

August 19, 2025 at 8:36 am #17330301

yanfeiw

i am trying

August 19, 2025 at 8:37 am #17330302

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Let me know how it goes.

August 19, 2025 at 8:39 am #17330349

yanfeiw

no idea, why yours and mind is different... cant do it

August 19, 2025 at 8:40 am #17330367

yanfeiw

i clicked it, went to editing page from elemonter , not language editing

August 19, 2025 at 8:43 am #17330372

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Please check out this screen recording hidden link . Could you try this?