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This topic contains 3 replies, has 2 voices.

Last updated by Dražen 1 year, 6 months ago.

Assisted by: Dražen.

Author Posts
December 20, 2023 at 9:46 pm #15105985

nickF-8

I use Icegram Express plugin for wordpress to automatically send an email to people whenever I post to the blog. Whenever I translate a blog post with WPML, it triggers this notification about a new blog post, once per translation!

Is there any way to stop this and only trigger 1 email notification for the original English post?

December 21, 2023 at 9:00 am #15107761

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

I am afraid there is no way out of box, as this is also expected that it is triggered for each new post.

What I can suggest is to try and contact Icegram Express support and check with them if any suggestion or they can join our GoGlobal compatibility program and we will be glad to help and work on further compatibility.

- https://wpml.org/documentation/support/go-global-program/

Other than that you can hire WPML contractor for custom solution:
- https://wpml.org/contractors/

Regards,
Drazen

December 24, 2023 at 11:45 am #15123723

nickF-8

I reached out to Icegram Express and they are looking into it as well as your Go Global Program. For now I have to deactivate their plugin, but hopefully one day they fix it.

December 27, 2023 at 6:58 am #15131147

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

great, thanks for updating us.

Regard,
Drazen

December 30, 2023 at 2:18 pm #15138054

nickF-8

Im closing the ticket as the issue is with Icegram Express support now