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This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing an issue where product reviews are not displaying correctly when the WooCommerce Multilingual & Multicurrency plugin is activated but not enabled, it might be due to reviews added before the plugin was installed, which are not synchronized properly.
Solution:
To synchronize the reviews and resolve this issue, we recommend the following steps:
1. Open the default language product in Edit mode.
2. Add a review and then remove it.
This action should trigger the synchronization of the reviews, and they should display correctly. Please check your product pages to confirm that the reviews are now showing.

Keep in mind that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please don't hesitate to open a new support ticket in the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Noman 6 months, 3 weeks ago.

Assisted by: Noman.

Author Posts
April 29, 2024 at 2:38 pm

georgiT-5

Hello we have aproblem with WooCommerce Multilingual & Multicurrency.

When the plugin is on but not enabled from woocommerce we have problem with the stars from reviews on the products. All of them are not showing like no reviews are present.

The site that we are creating right now is hidden link

April 29, 2024 at 4:46 pm
April 29, 2024 at 4:51 pm #15578339

Noman
Supporter

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

It seems these reviews were added before installing the WooCommerce Multilingual & Multicurrency plugin that’s why they are not Sync properly. To Sync the reviews, I’ve followed the below steps:

1. Opened the default language product in Edit mode.
2. Added a review and remove it.

and now it shows the correct reviews, could you please check and confirm?

Thank you for your cooperation

April 29, 2024 at 7:39 pm #15578647

georgiT-5

Thanks for the support.