404 Error Issue After Translating the Website into Multiple Languages

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Supporter timezone: Europe/Madrid (GMT+01:00)

Tagged: Exception

This topic contains 4 replies, has 0 voices.

Last updated by mohabM-4 11 hours, 45 minutes ago.

Assisted by: Carlos Rojas.

Author	Posts
February 12, 2025 at 3:47 pm #16697671
mohabM-4	Background of the issue: I translated my website into 4 languages using WPML. One language is displaying correctly, but the others are showing a 404 error page. I modified the permalinks, and now some languages that were working are also showing a 404 error, while others that weren’t working have started to work. Symptoms: 404 error page appears for some languages after translating the website. Questions: Why are some languages showing a 404 error after translation? How can I fix the 404 error for the translated pages?
February 13, 2025 at 10:28 am #16701127
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hello, Thank you for contacting us Please share the debug information of the site as described in this guide: https://wpml.org/faq/provide-debug-information-faster-support/ so I can get more information and understand the situation better. Looking forward to your message. Regards, Carlos
February 13, 2025 at 12:42 pm #16702099
mohabM-4	[REMOVED]
February 13, 2025 at 1:28 pm #16702584
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Thank you for sharing the debug information. 1.- Contact your hosting providers and ask them to downgrade the PHP version to v8.1 2.- Please increase the WP memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/ You can add this to wp-config.php to increase WP memory:` /* Memory Limit / define('WP_MEMORY_LIMIT', '256M'); - Add it above the line / That's all, stop editing! Happy blogging. */ You can double-check the WordPress memory limit in WPML -> Support Once the steps above are finished, double-check if the issue disappeared.
February 14, 2025 at 12:03 am #16704688
mohabM-4	The host has been increased and what you requested in the host has been added, but the problem is still the same, a 404 page appears.
February 14, 2025 at 10:26 am #16705772
Carlos Rojas Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+01:00)	Hi, I didn't ask to increase the host memory limit, but the WordPress memory limit by following the steps I described. The PHP memory limit is different than the WordPress memory limit. Also, did the PHP version was downgraded? If the issue persists after increasing the WordPress memory limit, I kindly ask you to share the access credentials to the site in the next message that I have set private. Please confirm you created a full site backup before sharing the credentials.