Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
10:00 – 14:00 10:00 – 14:00 10:00 – 14:00 10:00 – 14:00 10:00 – 14:00 - -
16:00 – 20:00 16:00 – 20:00 16:00 – 20:00 16:00 – 20:00 16:00 – 20:00 - -

Supporter timezone: Asia/Jerusalem (GMT+03:00)

This topic contains 0 reply, has 0 voices.

Last updated by Itamar 2 months, 3 weeks ago.

Assisted by: Itamar.

Author Posts
March 26, 2025 at 8:54 am #16861089

ottom-2

Background of the issue:
I am trying to display the text 'extra information' for the products in German and English neatly below each other. The issue can be seen on the page: hidden link

Symptoms:
The text 'extra information' for the products in German and English are not displayed neatly below each other.

Questions:
How can I solve the alignment issue with the text 'extra information' for the products in German and English?

March 26, 2025 at 9:33 am #16861366

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

This ticket has been inactive for quite a while. I didn't get a reply from you. So, I've transformed this chat into a support ticket because you may still need our help. If you do, please reply to this ticket, and one of our supporters will continue helping you.

Please answer the following questions, and if you need further help, give me access to your site.

1. What are you doing to fix this on the translated version?

2. Aren't you working with WPML's Advanced Translation Editor when translating products?

3. What controls the design of your product page? Is it Avada?

If you need further help with this, please share the access details to your site with me. I'm enabling a private message for the following reply.
Privacy and Security Policy
We have strict policies regarding privacy and access to your information. Please see:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
**IMPORTANT**
- - Please backup the site files and database before providing us access. --
-- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.--

Regards,
Itamar.

March 26, 2025 at 9:33 am #16861368

ottom-2

I was trying to send the login details

March 26, 2025 at 9:34 am #16861369

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

It is enabled now.

March 26, 2025 at 10:17 am #16861569

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi, and thanks for the access details.

Unfortunately, I'm getting this error when trying to access your site.

FOUT: de gebruikersnaam of het wachtwoord dat je hebt ingevoerd, is onjuist. Wachtwoord kwijt?

Please see the attached screenshot.

Can you please correct this?

I'm enabling a private message for the following reply.

Thanks,
Itamar.

2025-03-26_12-15-46.jpg

The topic ‘[Closed] alignment’ is closed to new replies.