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[Closed] Attributes not translating on the frontend even though they are translated

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This topic contains 3 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 10 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
August 16, 2023 at 9:01 am #14207449

a1B

I am trying to: Translate my product attributes

Link to a page where the issue can be seen: hidden link

I expected to see: my attributes being translated in german

Instead, I got: my attributes are showing in bulgarian, even though they have a translated value in the backend from WPML -> Taxonomy translation.

From the attached image you can see the attribute values are being translated, but the attribute names are not.

attributes.PNG
August 17, 2023 at 2:16 pm #14246933

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting the support.

Please make sure that the said attributes are set to translatable in in WPML → Settings → Taxonomies Translation.

You can then translate your product categories, tags, attributes, and custom taxonomies from the respective tabs in WooCommerce → WooCommerce Multilingual (see attached).

Also check this guide https://wpml.org/documentation/related-projects/woocommerce-multilingual/#taxonomies for more information.

Please let me know if this helps resolving the problem or I'll try my best to help you further on the matter.

Regards.

wcml-attributes-translation.png
August 18, 2023 at 6:48 am #14249929

a1B

I have done just that. I have added translated values but they are not showing for the German version. They default to Bulgarian. That's the entire issue.

August 18, 2023 at 11:16 am #14252047

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the updates.

I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated.

Your next answer will be private, to share this information safely.

Also provide detailed steps to reproduce the issue and links to pages in admin and on frontend.

IMPORTANT: Please take a complete backup of the site to avoid data loss.

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