Background of the issue:
I am trying to select a product in the bundle builder on my WordPress site using WPML. The issue can be seen on this page: hidden link. I expected to see a product for each section as seen here: hidden link.
Symptoms:
I got blank responses in each field when trying to select a product in the bundle builder.
Questions:
Why are the fields blank when selecting a product in the bundle builder?
Is there a configuration issue with WPML causing this problem?
We asked the plugin to support to assist and this was their answer, if it can help you
"
Hello William
Thank you for the staging website.
We debugged it and found that the issue is related to the "WooCommerce Multilingual & Multicurrency" plugin.
When the "WooCommerce Multilingual & Multicurrency" is active, the WP rest request API doens't work properly as it changes the "product" rest parameter value.
Please contact the WPML support and let us know their response. Why it changes rest api request "product" parameter? this link is for a test.
When the "WooCommerce Multilingual & Multicurrency" is activated the "product" rest api parameter is "Null" while it is sent to the server.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
"Easy Product Bundles for WooCommerce" is a Premium Plugin and we do not have access to it, as the author is not inside our partner program.
I would kindly like to ask you to install the latest version of the plugin on the following WPML test site so that we can try to recreate the issue and try to find a solution.
Finally, make sure that the products that are included in the bundle are translated, and then translate the bundle.
If this solves the issue for you please feel free to inform the author of the plugin that a wpml-config.xml file could be used inside the root folder of the plugin, which will automatically set the config for those fields.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Could you please try to edit the field a grouped products, then save the product?
After that, the fields should show up.
If this still will not solve the issue, I would like to request temporary access (wp-admin and FTP) to the site to investigate the issue further.
The required fields are below the comment section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.
IMPORTANT
Please be sure to back up the site and database before granting us access.
If you can't see the "wp-admin / FTP" fields, your post and site login details will be set to "PUBLIC". DO NOT publish the data unless you see the required wp-admin / FTP fields.
The private reply form looks like this: hidden link
The next time you reply, click on "I still need assistance".
Video: hidden link
Please note that we are obliged to request this information individually on each ticket. We are not allowed to access any credentials that were not specifically submitted on this ticket in the private response form.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
You need to go to WPML > go to WPML > Settings > Traduction de champs personnalisés and click "Show system fields". > Custom Field Translation and click "Afficher les champs du système".
Next, click "Afficher tous les résultats" in the right-bottom corner of this section.
I have adjusted the settings now for you.
Please make an edit to an original bundled product, save the product, and then update its translation.
Hello
On live website, we made an edit to original bundled product, saved it, updated the translation and still the same issue.
Can you please tell us step by step how you did resolve it? It's still not working and putting us way behind.
Also, for the Custom Field Translation, we still do not see the fields you are talking about. I did a quick loom to show you.
hidden link
The topic ‘[Closed] Bundle Builder not working on translated language’ is closed to new replies.
Manage Cookie Consent
We use cookies to optimize our website and services. Your consent allows us to process data such as browsing behavior. Not consenting may affect some features.
Functional
Always active
Required for our website to operate and communicate correctly.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
We use these to analyze the statistics of our site. Collected information is completely anonymous.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
These cookies track your browsing to provide ads relevant to you.
