This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was charged 293.33 euros and could not find the corresponding invoice.
Solution:
We sent the invoice to the client's account email. We also recommended checking the following documentation on where to find invoices: https://wpml.org/documentation/automatic-translation/automatic-translation-invoices/
If the invoice is still not visible, we advised the client to contact us again for further investigation.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
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This topic contains 1 replies, has 0 voices.
Last updated by 1 month, 1 week ago.
Assisted by: Lucas Vidal de Andrade.
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Hi have been charged 293.33 euros and cannot find any invoice for this. Please see attached.  |
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