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Last updated by Itamar 2 months, 3 weeks ago.

Assisted by: Itamar.

Author Posts
October 8, 2025 at 1:18 pm #17467361

reyD

Background of the issue:
I am trying to resolve an issue with the contact page on my site hidden link. We had a bug with Elementor loading, which caused problems when trying to edit the contact page in all languages. We deleted the original contact page and created a new one, but the issue persists in the primary language (Español - España).

Symptoms:
The contact page does not load when trying to edit it in the primary language. Clicking on the menu/footer item for contact returns a 404 page and seems to redirect.

Questions:
Could you guys take a look at the contact page issue in the primary language?
Why does the contact page return a 404 error and redirect when accessed from the menu/footer?

October 8, 2025 at 1:34 pm #17467455

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

Please try my suggestion to deactivate WPML temporarily and check if the problem persists. If the issue persists when WPML is deactivated, then it is not a problem caused by WPML, and you should investigate other potential causes.

**** Important! Please make a full site backup (files and DB) before you proceed with those steps****

Please share your site's Debug information if you need further help with this issue. You can read about it here: http://wpml.org/faq/provide-debug-information-faster-support/

Regards,
Itamar.